Concessions Lead, Route 66 Stadium

Delaware North is a global hospitality and food service company with a rich legacy spanning over 100 years. As a family-owned business, Delaware North operates in various sectors including iconic sports arenas, national parks, casinos, restaurants, hotels, gaming, operations, and retail. The company prides itself on providing exceptional experiences for its guests while fostering a supportive and growth-oriented environment for its team members. With operations worldwide, Delaware North offers unique career opportunities that encourage both personal and professional development. The company emphasizes inclusivity and equal opportunity, welcoming applicants regardless of race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other legally protected status.

The role of Concessions Lead at Delaware North Sportservice is a seasonal position based at Hammons Field in Springfield, Missouri. This role is pivotal in ensuring a high standard of guest service and operational excellence within assigned concessions stands. As a Concessions Lead, you will supervise and coordinate the activities of the concessions team members during your shift, providing training, counseling, and enforcement of work procedures and service standards. This position requires a hands-on leader who can inspect stands and portables to maintain cleanliness, sanitation, and safety standards, while also analyzing and resolving any operational or personnel issues that arise.

The Concessions Lead will be responsible for performing opening and closing duties, including verifying inventory before and after events to ensure accountability and smooth operation. Given the dynamic nature of the concession environment, the role demands flexibility and the ability to assist team members in serving guests during peak business periods. This position offers a competitive hourly wage of $16.35 and provides an excellent opportunity to be part of a renowned company dedicated to delivering guest satisfaction and fostering a positive workplace culture.

This role is well-suited for individuals who enjoy working in fast-paced, collaborative settings and take pride in delivering exceptional service. The schedule involves evening, weekend, and event shifts, requiring a commitment to flexibility and responsiveness. Delaware North supports its employees with a comprehensive benefits package, including weekly pay, training and development opportunities, employee discounts, and flexible work schedules. This commitment to employee well-being underscores the company’s dedication to creating a work environment where team members feel valued and can thrive.

If you are passionate about leading a team, engaging with guests, and ensuring the smooth operation of food service stands, the Concessions Lead position at Delaware North Sportservice represents an exciting career opportunity. Join a company that values its people and offers the tools and support necessary for success in the hospitality industry.