Concessions Lead - Mayo Civic Center

Rochester, MN, USA|Onsite

Job Overview

Compensation

Hourly

Range $20.00 - $25.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

training programs

Career Development

Job Description

Legends Global is a leading partner in the live events industry, partnering with some of the world’s most iconic events, venues, and brands. It is a globally recognized company that provides a fully integrated, white-label approach to premium services, ensuring that its partners remain at the forefront of their markets. With a vast network comprising 450 venues worldwide, Legends Global plays a vital role in hosting approximately 20,000 events per year, entertaining over 165 million guests annually. The company’s broad array of services includes feasibility and consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content and booking services for world-class live events and venues. The corporate culture at Legends Global is defined by respect, ambitious thinking, collaboration, and bold action. The company is deeply committed to fostering an inclusive workplace that encourages authenticity, personal impact, and continuous career growth. They believe in the power of a unified team effort where every achievement is a shared success, making it a winning formula for team members who thrive in a dynamic, team-oriented environment.

The role of Concessions Lead supports Legends Hospitality by managing all operations related to concessions, vending, portable, and in-seat services. This position plays a key leadership role in ensuring that event day activities run smoothly by overseeing staffing, training, and operational execution. The Concessions Lead is responsible for maintaining high standards of service, sanitation, and product quality. They also manage inventory control for high-volume food and beverage sales and ensure compliance with cash and alcohol handling procedures, aligned with corporate policies. This position requires managing event day staff directly and interacting with customers to deliver an excellent hospitality experience. The candidate must be able to enforce responsible alcohol service and maintain thorough audits of inventory and reconciliation processes. The job demands someone skilled in multi-tasking in a fast-paced environment, able to lead a team effectively while adhering to safety and quality standards. This role is based onsite at the Mayo Civic Center in Rochester, MN, and entails working extended hours, including nights, weekends, and holidays. The compensation for this position ranges from $20 to $25 per hour, commensurate with experience. Overall, the Concessions Lead position offers a rewarding opportunity to contribute to major live events and venues while growing within a respected global organization dedicated to excellence and inclusivity.

Job Requirements

Must be at least 18 years of age
Ability to interact with co-workers to assure compliance with company service standards
Ability to multi task in a fast paced, team orientated setting
Must be able to work fluently in English
Ability to work in an open aired environment during all climate conditions
Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps
Ability to work extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must meet state and local health requirements for food handlers and alcoholic beverage services
High school diploma or equivalent
Some college preferred
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training

Job Qualifications

Must be at least 18 years of age
Ability to interact with co-workers to assure compliance with company service standards
Ability to multi task in a fast paced, team orientated setting
Must be able to work fluently in English
Ability to work in an open aired environment during all climate conditions
Ability to lift and carry items weighing 10-30 pounds, occasionally 50 pounds, up and down stairs/ramps
Ability to work extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must meet state and local health requirements for food handlers and alcoholic beverage services
High school diploma or equivalent
Some college preferred
Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job specific safety training

Job Duties

Assist in staffing, scheduling, training, and counseling of event staff
Directly manage event day staff while having direct interaction with customers
Maintain and control high volume food and beverage inventory
Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures
Develop and enforce standards for service, sanitation, and product and food quality
Ensure all cash/alcohol handling procedures are documented and enforced
Ability to interact with co-workers in order to assure compliance with company service standards, inventory, and cash control procedures
Conduct physical audit of inventory and product, research and perform reconciliations