Concessions Lead, EverBank Stadium

Delaware North Sportservice is a leading hospitality and food service company operating the concessions and premium dining at EverBank Stadium, the home of the NFL's Jacksonville Jaguars. Established in 2016, Delaware North has built a reputation for delivering imaginative and high-quality food and beverage offerings, including unique items that celebrate the home team, like teal-colored buns and ice cream. The company is part of Delaware North, a global, family-owned organization with more than 100 years of history, known for managing hospitality services in iconic sports venues, national parks, casinos, and more across the world. Delaware North prides itself on creating great times in great places and providing diverse career opportunities in restaurants, hotels, sports, gaming, operations, and retail both on a part-time and full-time basis.

This opportunity is for a seasonal Concessions Lead position based in Jacksonville, Florida, at EverBank Stadium. The role is hourly paid at $16.00 and involves supervising assigned concessions stands and leading team members in delivering excellent guest service. As a Concessions Lead, you will be responsible for coordinating and overseeing the activities of concessions staff during shifts, ensuring all operations meet the company’s service and safety standards. This includes training, counseling, and enforcing work procedures to maintain high-quality service levels in a fast-paced, collaborative environment.

The position requires hands-on leadership, including performing opening and closing duties, inventory verification, and assisting team members in serving guests during busy periods. The Concessions Lead must maintain cleanliness, sanitation, and safety of all stands and portable stations. Problem-solving is an important part of the role, where you will address issues involving team members, guests, or operations, escalating to management as needed.

Delaware North values team member wellbeing and offers comprehensive benefits designed to support personal and professional growth. These include weekly pay, training and development opportunities, employee discounts, flexible work schedules, and eligibility for health, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, paid parental bonding leave, an employee assistance program, and tuition or professional certification reimbursement. This role is ideal for someone with prior food service or cashier experience who enjoys working in an energetic and team-oriented environment. It is a position that not only contributes to memorable guest experiences but also offers a path for career advancement within a globally recognized company.