Job Overview
Employment Type
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries around the world. Known for its commitment to delivering exceptional service and innovation, Aramark operates in various industries including healthcare, education, sports and entertainment, and business dining. The company is deeply rooted in a culture of service and sustainability, striving to make a positive impact on employees, customers, communities, and the planet. Aramark emphasizes equal employment opportunities and promotes a workplace where diversity, equity, and inclusion are prioritized, ensuring that every employee can thrive and contribute to the company’s mission in a meaningful way.
The Hourly Supervisor role at Aramark is a key position focused on enhancing the profitability and operational efficiency of the business. This role is essential in ensuring the highest standards of customer service, safety, sanitation, quality, and consistency are met. The Hourly Supervisor is responsible for managing labor and production costs effectively while actively driving sales growth. As a frontline leader, this position involves supervising daily staffing levels, auditing service quality regularly, and maintaining strict adherence to operational standards and procedures. The role requires a hands-on leader who is capable of motivating and coaching the team to deliver excellent service and improve overall guest satisfaction.
In this role, the Hourly Supervisor will develop and implement strategies aimed at achieving customer satisfaction goals and fostering teamwork among staff. They will handle employee-related issues professionally, ensuring compliance with Aramark’s policies and procedures, and support training programs designed to enhance the skills of the workforce. Monitoring employee performance through annual reviews and interim assessments is another critical aspect, alongside ensuring accurate time and attendance tracking. The supervisor must also ensure the workplace adheres to safety and sanitation protocols at all times.
The Hourly Supervisor role at Aramark is a key position focused on enhancing the profitability and operational efficiency of the business. This role is essential in ensuring the highest standards of customer service, safety, sanitation, quality, and consistency are met. The Hourly Supervisor is responsible for managing labor and production costs effectively while actively driving sales growth. As a frontline leader, this position involves supervising daily staffing levels, auditing service quality regularly, and maintaining strict adherence to operational standards and procedures. The role requires a hands-on leader who is capable of motivating and coaching the team to deliver excellent service and improve overall guest satisfaction.
In this role, the Hourly Supervisor will develop and implement strategies aimed at achieving customer satisfaction goals and fostering teamwork among staff. They will handle employee-related issues professionally, ensuring compliance with Aramark’s policies and procedures, and support training programs designed to enhance the skills of the workforce. Monitoring employee performance through annual reviews and interim assessments is another critical aspect, alongside ensuring accurate time and attendance tracking. The supervisor must also ensure the workplace adheres to safety and sanitation protocols at all times.
Job Requirements
- Must have 3-5 years of relevant experience
- Current certifications as needed
- Ability to lift, bend, push, pull, and/or walk and stand for extended periods
- Willingness to wear uniforms and/or use personal protective equipment (PPE)
Job Qualifications
- Must have 3-5 years of relevant experience
- Current certifications as needed
Job Duties
- Controls the labor costs by supervising daily staffing levels as needed while driving efficiency from all staff
- Retains control of production costs, supply costs, and inventory by adhering to all standards of operation
- Audits service and quality on a regular basis
- Adheres to all standards and established tracking procedures daily
- Develops and implements strategies to achieve customer satisfaction goals
- Supervises teamwork and service on a regular basis
- Supervises day-to-day employee issues in a professional manner while adhering to all Aramark policies and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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