Concessions Director - Texas State University Dining

Aramark Collegiate Hospitality is a distinguished division of Aramark, a global leader in food services, facilities management, and uniform services, operating in 15 countries worldwide. The company proudly serves millions of guests every day, providing exceptional food and hospitality experiences across various sectors including education, sports, business, and healthcare. Aramark is deeply committed to its mission rooted in service and united by purpose, striving to create positive impacts for its employees, partners, communities, and the planet. With a strong emphasis on diversity, equity, and inclusion, Aramark ensures equal employment opportunities and fosters a welcoming environment for all employees regardless of race, gender, age, disability, or other protected statuses. This culture is a cornerstone of its global success, cultivating a sense of belonging and professional growth among its workforce. Aramark values talent development, passion fueling, and career empowerment, making it an ideal workplace for individuals seeking meaningful challenges and rewarding career paths.

The role of Concessions Director at Aramark Collegiate Hospitality is a dynamic leadership position centered on overseeing and enhancing food and beverage operations specifically tailored for athletic events. This position requires a visionary leader capable of developing and executing innovative concessions strategies that deliver exceptional experiences to fans and guests alike. The Concessions Director will be responsible for managing all facets of dining operations where customers order prepared foods from various menus, ensuring top-tier quality, operational efficiency, and unwavering customer satisfaction. Duties include leading, mentoring, and engaging teams by recruiting, assessing, training, coaching, and managing performance to maximize their contributions. A critical part of this role is to ensure food services align with the Executional Framework, upholding stringent safety and sanitation standards while fostering a culture of excellence.

Additionally, the Concessions Director will cultivate strong client relationships, maintaining effective communication to support mutually beneficial business partnerships and employing Aramark's standard customer service model. Financial acumen is essential in this position as the director will adopt Aramark processes and systems to build revenue, carefully manage budgets with a focus on cost controls for food, beverage, and labor, and ensure accurate completion and maintenance of profit and loss statements. Achieving food and labor targets while managing resources within budgetary guidelines is paramount.

The role also demands a focus on productivity through implementing Aramark's initiatives for labor and food management, creating value via efficient operations, cost control, and profit management. The Concessions Director will oversee all operational aspects related to production, distribution, and food service, ensuring full compliance with Operational Excellence fundamentals. Maintaining a safe and healthy environment for all clients, customers, and employees is a top priority, which includes strict adherence to applicable policies, safety, health, and wage regulations. This role requires flexibility, as the schedule includes events on weekends, evenings, and holidays, reflecting the nature of athletic event operations.

Aramark encourages developing new skills and adaptability to meet evolving business needs, with job duties potentially changing or expanding without formal notice. This opportunity offers a rewarding career path for a seasoned leader passionate about hospitality, food service excellence, and creating memorable experiences at large-scale events, supported by a company with a powerful global presence and commitment to its people and community.