Concessions Bartender | Part-Time | Angel Of The Winds Arena

Everett, WA, USA|

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $20.50 - $21.00

Work Schedule

Flexible

Benefits

401(k) savings plan

401(k) matching

Job Description

Oak View Group (OVG) is a prominent leader in the global premium live entertainment industry, specializing in comprehensive infrastructure and services across multiple facets of venue development and management. Established in 2015, OVG has rapidly expanded its footprint to include ownership and management of seven world-class venues, along with partnerships that encompass iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions across four continents. The company stands out for its commitment to excellence, innovation, and sustainability in live entertainment experiences. OVG’s approach integrates venue operations with hospitality, sponsorship sales, and fan engagement programs to create unmatched event experiences that resonate with diverse communities worldwide.

The role of Concessions Bartender at Oak View Group is pivotal in ensuring guests receive top-tier service while adhering to the company’s high standards of professionalism and guest interaction. This position involves expertly managing both alcoholic and non-alcoholic beverage service in dynamic, fast-paced environments. Concessions Bartenders at OVG must be well-versed in beverage selections including various beers, wines, and spirits enabling them to suggest and upsell personalized recommendations that enhance guest satisfaction. The role demands a strong awareness of federal and state alcohol regulations, including responsible service and age verification to ensure compliance and safety.

Beyond beverage preparation and service, this role requires excellent interpersonal skills to effectively communicate with guests and team members, manage conflict, and handle various customer scenarios, including de-escalating intoxicated individuals. Financial responsibility is also crucial as the bartender manages cash handling, inventory control, and maintenance of a clean and organized work area. With an hourly pay range of $20.50 to $21.00 plus tips, this position offers competitive compensation for part-time work, coupled with benefits such as a 401(k) savings plan with matching contributions.

Joining OVG means becoming part of a diverse and inclusive team that values collaboration and customer focus. The company encourages individuals passionate about live entertainment and dedicated to delivering exceptional guest experiences to apply. By championing diversity and inclusivity, OVG fosters an innovative workplace culture that drives success and excellence in all facets of the live event industry. The Concessions Bartender role not only supports the operational success of OVG’s venues but also plays a direct part in enriching the vibrant cultural experiences enjoyed by audiences worldwide. This opportunity is particularly suitable for individuals looking to advance their hospitality careers within a dynamic and globally recognized entertainment enterprise.

Job Requirements

High School Diploma or GED preferred
Six months or more experience bartending
MAST Certification
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work flexible schedule including nights, weekends, and long hours

Job Qualifications

Six months or more experience bartending
High School Diploma or GED preferred
Bartending school preferred
MAST Certification
Ability to prioritize tasks in a fast-paced environment
Ability to be self-directed while working in a team-oriented environment
Excellent interpersonal and communication skills
Ability to work a flexible schedule including nights, weekends, and long hours

Job Duties

Demonstrate ability to meet the company standard for excellence in guest service, interaction with co-workers, and uniform standards
Follow the bar pre-shift notes and bar menus and provide service as described
Serve alcoholic beverages following all proper procedures, including state and federal regulations
Learn and suggestively upsell various beer, wines, and spirits to guests
Pour drinks responsibly according to company standards for serving size
Check guest IDs in accordance with age verification regulations
Communicate cut-off to guests as required
Listen and respond to customer requests or concerns
De-escalate intoxicated guest situations and contact management or security as needed
Request additional products or restock as required
Maintain issued bank at the bar
Keep a clean and sanitary workstation, ensuring bar equipment is well-maintained
Set up and break down bar equipment and assist with organizing the cooler as needed