Concessions Attendant, Hencraft at Hub Hall

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

weekly pay
Training and development opportunities
Employee Discounts
Flexible work schedules
Health Insurance
Paid Time Off

Job Description

Delaware North's Patina Group is a renowned leader in the hospitality and food service management industry, with a rich history spanning over 100 years. As a family-owned company, Delaware North operates some of the busiest and most famous kitchens worldwide, including notable locations in the Boston area such as Banners Kitchen & Tap, Momosan, and the Boston Hub Food Hall. The company prides itself on providing exceptional dining experiences, from exquisite cuisines to unforgettable service, in iconic venues ranging from sports arenas and casinos to national parks and urban food halls. Delaware North is dedicated not only to guest satisfaction but also to the personal and professional growth of its team members. They offer a supportive environment where employees can explore various career paths across restaurants, hotels, sports, gaming, operations, and retail, whether part-time or full-time. With an inclusive and equal opportunity employment policy, Delaware North embraces diversity and promotes a workplace free from discrimination based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected status.

The role of a part-time Concessions Attendant at Delaware North's Patina Group, specifically at Hencraft at Hub Hall in Boston, Massachusetts, offers a unique opportunity to be part of this esteemed company while delivering excellent guest services. This position primarily involves preparing and serving concession food and beverage items, ensuring that all operations meet high standards of cleanliness and sanitation. As a Concessions Attendant, you will be the face of the food service operation, greeting guests warmly, communicating effectively about menu offerings, and addressing any questions to enhance the overall guest experience. The role requires active participation in setting up the food service area, managing inventory, and maintaining a clean workspace, which includes cleaning equipment regularly. Additionally, this position demands accuracy in handling cash transactions using the point-of-sale system and balancing cash banks at the end of each shift.

This is a tipped position with a base hourly pay of $15.00, not including any potential tips earned during the shift. The job offers a flexible schedule, ideal for those who can work evenings, weekends, and holidays. Physical demands include standing for extended periods, walking, bending, reaching, and occasional lifting of stock weighing up to 50 pounds. Working conditions may vary, with exposure to narrow spaces and seasonally changing temperatures. Delaware North supports its team members with benefits such as weekly pay, employee discounts, training and development opportunities, and flexible scheduling options, all designed to promote well-being and career advancement. This role is perfect for individuals passionate about guest service and looking to join a respected, global hospitality organization where they can grow and thrive.

Job Requirements

  • High school diploma or equivalent
  • previous cash handling experience
  • excellent guest service skills
  • basic math skills
  • ability to accurately count change and balance bank
  • must be available to work a flexible schedule, including nights, weekends, and holidays
  • ability to stand for extended periods and lift up to 50 pounds
  • willingness to work in varied temperature and confined spaces

Job Qualifications

  • Previous cash handling experience
  • excellent guest service skills
  • basic math skills
  • ability to accurately count change and balance bank
  • good communication skills
  • ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Greet guests, communicate offerings, and answer any questions in a friendly manner
  • prepare and serve food and beverage items, following proper sanitation guidelines
  • participate in the set-up of the food service and counter area, arrange inventory, and notify the stand lead of any inventory shortages
  • maintain a clean appearance of the work area, including cleaning equipment
  • record all transactions via the point-of-sale system and maintain accurate cash count and balance banks at end of shift

Job Criteria

Experience

No experience required


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