Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $11.00 - $15.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid training
Job Description
The City of Cleveland Heights is a vibrant municipality committed to delivering excellent services to its community members. Known for its community-centric approach and dedication to inclusivity, the city provides numerous opportunities for individuals looking to make a meaningful impact within a dynamic and supportive environment. The city prides itself on its diverse workforce and equal opportunity policies, ensuring all employees are treated with respect and have a chance to contribute to the community's growth and wellbeing. This role is part of the city's efforts to enhance public services and contribute to a positive experience for residents and visitors alike.
The Concessions Worker role is pivotal in creating a welcoming and efficient environment at the city's concession stands. This position requires a friendly and customer-oriented individual capable of performing multiple tasks simultaneously in fast-paced settings such as events, sports games, or other community gatherings. The primary responsibilities include greeting guests, taking and processing food and beverage orders using the Point of Sale (POS) system, handling cash and electronic payments, and ensuring cleanliness and organization of the concession area. Success in this role depends on maintaining high-quality food and beverage standards, adhering to safety and sanitation protocols, and demonstrating excellent communication skills. This role is ideal for individuals who thrive in teamwork-based settings and are passionate about providing outstanding customer service. Employment with the City of Cleveland Heights offers the opportunity to be part of a community-focused team, with a supportive work atmosphere that values diversity, inclusion, and professional development. While the description does not specify employment type or salary, working in this role is a great way to develop valuable skills in customer service, food handling, and retail operations within a collaborative public service setting.
The Concessions Worker role is pivotal in creating a welcoming and efficient environment at the city's concession stands. This position requires a friendly and customer-oriented individual capable of performing multiple tasks simultaneously in fast-paced settings such as events, sports games, or other community gatherings. The primary responsibilities include greeting guests, taking and processing food and beverage orders using the Point of Sale (POS) system, handling cash and electronic payments, and ensuring cleanliness and organization of the concession area. Success in this role depends on maintaining high-quality food and beverage standards, adhering to safety and sanitation protocols, and demonstrating excellent communication skills. This role is ideal for individuals who thrive in teamwork-based settings and are passionate about providing outstanding customer service. Employment with the City of Cleveland Heights offers the opportunity to be part of a community-focused team, with a supportive work atmosphere that values diversity, inclusion, and professional development. While the description does not specify employment type or salary, working in this role is a great way to develop valuable skills in customer service, food handling, and retail operations within a collaborative public service setting.
Job Requirements
- high school diploma or equivalent
- prior customer service or food service experience preferred
- ability to stand for extended periods
- basic math skills
- ability to handle cash and use a POS system
- good communication skills
- ability to work in a fast-paced environment
- flexibility to work various shifts including weekends and evenings
Job Qualifications
- ability to communicate clearly and respectfully with employees, co-workers, management staff, volunteers, and guests
- ability to work well in a team-oriented, fast-paced, event-driven environment
- ability to calculate basic math functions related to POS cash/credit transactions, cash reconciliation, and product inventory
Job Duties
- greet guests and take orders for food and beverage products
- prepare simple foods and beverages utilizing company recipes and portion standards
- accept payment from guests
- keep work area and surroundings clean using sanitation standards
- memorize product menu available at each concession location
- assist in clean up and break down of concession area at end of event
- maintain quality and production standards on all menu items
- maintain sanitation, health, and safety standards in work areas
- ensure all work areas and equipment are clean
- properly store food products
- clean utensils and put them away
- sweep and mop floor at end of shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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