Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible scheduling
Job Description
The City of Cleveland Heights is a vibrant community known for its commitment to excellent public services and fostering a friendly environment for both residents and visitors. As a municipal employer, the city emphasizes equal opportunity and inclusivity, ensuring all individuals are considered fairly for employment regardless of race, gender, age, disability, or other protected characteristics. Working for the City of Cleveland Heights offers a unique opportunity to contribute to community events and public services while interacting with diverse groups of people. The city maintains high standards for employee performance and customer service, creating a workplace that values professionalism, respect, and dedication to quality.
The Concessions Worker role within the City of Cleveland Heights is designed for individuals who thrive in fast-paced, customer-focused environments. This position plays a crucial part in delivering exceptional experiences to guests by efficiently managing food and beverage sales at event concessions. The Concessions Worker is responsible for greeting guests warmly, accurately taking and fulfilling orders, handling payments through Point of Sale systems, and ensuring all work areas meet sanitation and safety standards. A successful candidate will demonstrate excellent communication skills, a strong work ethic, and the ability to maintain high-quality standards while working under pressure. This role also involves some food preparation, requiring adherence to recipe and portion guidelines to maintain consistency and satisfaction. The position demands flexibility to assist with setup, cleanup, and breakdown of concession areas after events, contributing to smooth operations throughout the event lifecycle. Being part of this team means playing an essential role in enhancing guests' enjoyment at city events, helping to create a welcoming atmosphere and positive memories.
The Concessions Worker role within the City of Cleveland Heights is designed for individuals who thrive in fast-paced, customer-focused environments. This position plays a crucial part in delivering exceptional experiences to guests by efficiently managing food and beverage sales at event concessions. The Concessions Worker is responsible for greeting guests warmly, accurately taking and fulfilling orders, handling payments through Point of Sale systems, and ensuring all work areas meet sanitation and safety standards. A successful candidate will demonstrate excellent communication skills, a strong work ethic, and the ability to maintain high-quality standards while working under pressure. This role also involves some food preparation, requiring adherence to recipe and portion guidelines to maintain consistency and satisfaction. The position demands flexibility to assist with setup, cleanup, and breakdown of concession areas after events, contributing to smooth operations throughout the event lifecycle. Being part of this team means playing an essential role in enhancing guests' enjoyment at city events, helping to create a welcoming atmosphere and positive memories.
Job Requirements
- High school diploma or equivalent
- Previous experience in food service or retail preferred
- Ability to operate a POS system
- Excellent customer service skills
- Ability to stand for extended periods
- Strong attention to detail
- Ability to work evenings and weekends
- Willingness to follow health and safety regulations
Job Qualifications
- High school diploma or equivalent
- Previous experience in food service or customer service preferred
- Familiarity with Point of Sale (POS) systems
- Ability to follow standardized recipes and portion control
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic math skills for handling cash and transactions
Job Duties
- Greet guests and take orders for food and beverage products
- Prepare simple foods and beverages using company recipes and portion standards
- Accept payments from guests
- Keep work areas and surroundings clean following sanitation standards
- Memorize the product menu available at each concession location
- Assist in cleanup and breakdown of the concession area at the end of the event
- Maintain quality and production standards on all menu items
- Maintain sanitation, health, and safety standards in work areas
- Ensure all work areas and equipment are clean and food products are properly stored
- Sweep and mop floors at the end of the shift
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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