Job Overview
Employment Type
Part-time
Hourly
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training opportunities
flexible schedule
Job Description
Legends Global is a premier venue management and live event production company recognized worldwide for its comprehensive 360-degree, data-driven approach that integrates planning, sales, partnerships, hospitality, and merchandise. Managing over 400 venues including arenas, stadiums, convention and exhibition centers, and performing arts venues globally, Legends Global is a world leader in its industry. The company's commitment to innovation and inclusivity fosters a work environment where differences are valued and drive creative solutions that benefit employees, guests, and business partners alike. With core values centered on respect, integrity, and accountability, Legends Global aims to create a workplace culture that supports success and growth for every team member.
The Concession Supervisor role at Legends Global is an exciting opportunity within the Food & Beverage department designed to oversee and manage concession operations during events. This part-time, hourly, non-exempt position plays a crucial role in ensuring seamless concession services that contribute to exceptional guest experiences at various live events. The supervisor is responsible for training, scheduling, and supervising concession food and beverage staff, ensuring compliance with health and safety regulations, managing stock levels, and coordinating smooth operations with other supervisors.
This role requires proficiency with Quest Point of Sale (POS) systems for back-of-house and front-of-house operations, the ability to finalize event transactions, and maintaining quality control to ensure all products meet high standards before serving. The Concession Supervisor also assists with event paperwork, supports daily operational activities under the guidance of the supervisor, and fosters positive client relationships. The role demands a hands-on leader with excellent organizational, communication, and customer service skills who can adapt to changing work environments and efficiently manage competing priorities during live events. The successful candidate will be instrumental in delivering high-quality food and beverage services while upholding the company’s commitment to safety, compliance, and outstanding guest satisfaction.
The Concession Supervisor role at Legends Global is an exciting opportunity within the Food & Beverage department designed to oversee and manage concession operations during events. This part-time, hourly, non-exempt position plays a crucial role in ensuring seamless concession services that contribute to exceptional guest experiences at various live events. The supervisor is responsible for training, scheduling, and supervising concession food and beverage staff, ensuring compliance with health and safety regulations, managing stock levels, and coordinating smooth operations with other supervisors.
This role requires proficiency with Quest Point of Sale (POS) systems for back-of-house and front-of-house operations, the ability to finalize event transactions, and maintaining quality control to ensure all products meet high standards before serving. The Concession Supervisor also assists with event paperwork, supports daily operational activities under the guidance of the supervisor, and fosters positive client relationships. The role demands a hands-on leader with excellent organizational, communication, and customer service skills who can adapt to changing work environments and efficiently manage competing priorities during live events. The successful candidate will be instrumental in delivering high-quality food and beverage services while upholding the company’s commitment to safety, compliance, and outstanding guest satisfaction.
Job Requirements
- Four-year college degree preferred
- two years of customer service experience
- understanding of survey-based measures (Guest Experience)
- at least two years of experience in Quest POS software
- must have two years of management experience in food and beverage
- must have Serve Safe certification (Managers Certification)
- must be Excel and Microsoft proficient
Job Qualifications
- Must have attention to detail
- must have good oral and written communication skills
- must have ability to add, subtract, multiply and divide
- must have strong customer service skills
- must be able to adapt to changes in the work environment, managing competing demands, frequent changes, delays, or unexpected events
- must have strong interpersonal skills
- must have good organizational skills
- must have basic working knowledge of cash register and cash handling procedures
- must be compliant with health codes
- must complete Alcohol TEAM Compliance Training
Job Duties
- Train, schedule, and supervise concessions food and beverage staff
- assist in settling concessions event paperwork per event
- maintain correct stock levels utilizing prior sales history
- assist supervisor with day-to-day operations
- monitor compliance with health and fire regulations regarding food preparation and serving
- work with other supervisors on distribution of all products to stands and bars
- ensure all POS systems are in proper working condition prior to the event
- understand Quest POS system BOH/FOH operations
- operate and finalize events in Quest POS system
- accurately review quality product before serving to customer
- ensure health codes and liquor laws are followed
- establish and maintain positive client relationships
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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