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Concession Stand Manager|Part-Time|Angel Of The Winds Arena

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $21.00 - $23.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401(k) savings plan
401(k) matching
flexible scheduling
Employee Discounts
Paid Time Off
Training and development opportunities
Event-based work environment

Job Description

Oak View Group is a leading global sports and entertainment company dedicated to delivering exceptional fan experiences through innovative venue management and event operations. The company is known for its excellence in operating large-scale venues and supporting memorable events that connect communities and create lasting impressions. Oak View Group blends technology, hospitality, and entertainment expertise to manage venues that host world-class concerts, sporting events, and cultural gatherings, embodying a commitment to quality, safety, and customer satisfaction. With a diverse portfolio of venues, Oak View Group offers a dynamic workplace where employees contribute to the success of premier entertainment experiences while growing their careers in the hospitality and event management industry.

The Concession Stand Manager role at Oak View Group is a pivotal position integral to the smooth operation of concession stands across various event venues. The manager oversees the day-to-day functions of the concession stands, including managing the cashiers, cooking and prep staff, and ensuring the overall cleanliness and neatness of the stands. This role demands attention to product quality and excellent customer service, with the important responsibilities of upholding stringent standards for stand safety, food safety, and alcohol service compliance.

This position offers an hourly wage ranging from $21.00 to $23.00, reflecting the importance of the role in delivering a positive customer experience. The employment type is part-time with an event-based schedule, providing flexibility but also requiring availability for nights, weekends, and long hours as events demand. The role is designed for someone who thrives in a fast-paced, team-oriented environment and is self-directed yet collaborative. Concession Stand Managers must exhibit strong attention to detail, multitasking capabilities, and a professional approach towards managing staff and operations efficiently.

The successful candidate will be responsible for performing opening and closing procedures during events, ensuring inventory accuracy, and monitoring the performance of their team, which includes concession cashiers, prep cooks, and cooks. They must ensure all staff adhere to Oak View Group policies and procedures and meet company standards for speed of service and guest satisfaction. Additionally, the Concession Stand Manager is expected to fill any open positions needed to maintain full operational capacity, demonstrate excellent communication skills to report performance issues, and assist in various concession department duties as assigned.

Through this role, employees gain invaluable experience managing food service operations under the guidelines of food and alcohol safety laws, making it an excellent opportunity for those interested in venue management and the hospitality industry. The position also offers 401(k) savings plan and matching benefits for part-time employees, underscoring Oak View Group's commitment to supporting their workforce financially and professionally. This opening will remain available until June 5, 2026, allowing prospective candidates ample time to apply for a rewarding career opportunity within an esteemed entertainment organization.

Job Requirements

  • high school diploma or equivalent
  • minimum 3 years of relevant experience in food service or concession management
  • knowledge of food safety and sanitation practices
  • strong leadership and team management skills
  • excellent communication and interpersonal skills
  • ability to work under pressure during events
  • availability to work flexible event-based schedule including nights, weekends, and holidays
  • must be able to stand for long periods
  • valid food handler certification preferred

Job Qualifications

  • 3-5+ years of experience
  • previous experience in basic food handling, sanitation, and customer service preferred
  • detail-oriented
  • able to multi-task and effectively prioritize in a fast-paced, changing environment
  • ability to be self-directed while working in a team-oriented environment
  • ability to work a flexible schedule including nights, weekends, and long hours

Job Duties

  • assist concession managers in preparation for event needs
  • preform opening and closing procedures for the event
  • ensure concession team members are following proper policy and procedure in accordance with Oak View Group standards
  • verify inventory prior to and after the event for accuracy
  • oversee concession cashiers, prep cooks, and cooks
  • communicate performance concerns to concession managers
  • cover any open position to assure location is fully operational
  • oversee cleanliness, product quality, customer service, food safety, and alcohol service
  • assist in other areas in the concession department as directed
  • perform other duties as assigned to support concession operation

Job Criteria

Experience

Mid Level (3-7 years)


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