Concession Cook/Concession Shift Lead

Missoula, MT, USA|Onsite

Job Overview

Employment Type

Part-time

Seasonal

Compensation

Hourly

Range $16.91 - $18.19

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

The City of Missoula Parks & Recreation Department offers an exciting opportunity for individuals to spend the season working in some of the city's most vibrant and well-loved parks. Known for its commitment to community enrichment and quality recreational experiences, the department supports a variety of programs, tournaments, and special events throughout the year. By joining the Parks & Recreation team, employees become part of a dedicated workforce that helps create safe, welcoming, and enjoyable environments for visitors of all ages. These positions focus on operating concession facilities located throughout the parks system, providing delicious food service while supporting the larger goal of community engagement and recreation. Missoula's beautiful parks draw families, sports enthusiasts, and event attendees, making the role highly dynamic and rewarding.

The roles of Concession Cook and Concession Shift Lead are integral to the success of these operations. Concession Cooks are responsible for preparing food items, ensuring food safety standards are met, and delivering friendly customer service in a busy, fast-paced environment. Their duties range from daily food preparation tasks like restocking and setting up, to operating kitchen appliances and handling point-of-sale transactions. Maintaining cleanliness, organizing concession areas, and following health protocols are also critical components of the job. This position offers a great opportunity for those looking to gain hands-on experience in food service within a supportive community framework.

The Concession Shift Lead position expands on these responsibilities by including supervisory and coordination duties. Shift Leads manage a team of staff members, ensure all food preparation tasks are completed efficiently, and maintain high health, safety, and service standards. They assist in training staff, handle food deliveries, oversee opening and closing procedures, and contribute to menu development for special events. The role requires strong organizational skills, leadership ability, and adaptability to the unique challenges of working in a concession setting that supports recreational activities. Both roles demand individuals who are customer-focused, team-oriented, and capable of working in environments where noise, heat, and weather conditions may be factors. The City of Missoula provides comprehensive training for these positions and seeks individuals who demonstrate integrity, professionalism, and a commitment to fostering a positive team culture. These are seasonal roles with schedule flexibility needed for weekend shifts and various opening and closing times. Candidates interested in applying must submit a City of Missoula application, and screening starts on March 16, 2026. Serving the community through food service and event support offers a meaningful way to contribute to Missoula’s parks and recreation legacy.

Job Requirements

Ability to lift 50 lbs or less
Ability to perform occasional bending pulling and squatting motions
Schedule flexibility to accommodate weekend shifts
Schedule flexibility to accommodate opening and closing shifts for Concession Shift Lead
Knowledge of basic point-of-sale and cash handling practices
Knowledge of food preparation and sanitation requirements
Skill in following oral and written instructions
Skill in multitasking in a fast-paced environment while providing effective customer service
Skill in communicating in person and writing
Ability to establish and maintain positive effective working relationships
Ability to adapt to challenges quickly and efficiently with some direction
Ability to participate in a customer focused and team-oriented environment
Ability to maintain and exhibit integrity and discretion in handling confidential information
Ability to foster professionalism and support a positive team environment
Ability to resolve conflicts while maintaining a calm demeanor
Ability to learn departmental and City of Missoula practices and procedures
Ability to work independently with minimal supervision for Concession Shift Lead

Job Qualifications

Must be of legal age to perform the duties of the positions
ServSafe certification preferred
Any combination of training and experience with concessions or food preparation for Concession Cook
Any combination of training and experience equivalent to three months of restaurant concessions management experience or another relevant field for Concession Shift Lead
Basic CPR/AED certification or ability to obtain within 60 days of hire
Prior experience working at Missoula Park & Recreation facilities preferred

Job Duties

Execute daily food preparation tasks including morning prep restocking items setting up and closure of line items and steam tables
Comply with the Concession Cook Handbook
Operate various kitchen appliances and handheld equipment such as ovens slicers and fryers
Perform point-of-sale transactions by accepting payment for all food items while providing in-person customer service
Prepare and handle food in accordance with health and safety standards
Maintain food temperatures freshness and proper storage
Oversee cleanliness and organization of concession areas including outside seating and party areas
Greet patrons and complete and deliver accurate food orders in a timely manner
Assist with supervising staff and coordinating food preparation
Ensure health safety and service standards are consistently met
Delegate food preparation tasks to staff members
Receive and accurately store food deliveries
Collaborate with team members to support new menu items and tournament specials
Ensure opening and closing procedures
Assign deep cleaning tasks as necessary
Perform other duties as assigned based on training and qualifications