Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career Development
Job Description
ASM Global is a renowned leader in venue management, operating an extensive portfolio of premier entertainment and sporting facilities across the globe. Known for its commitment to excellence and guest satisfaction, ASM Global delivers world-class experiences at stadiums, arenas, convention centers, and theaters. The company's emphasis on innovation, safety, and quality service positions it as a top choice for careers in hospitality and event management. As a major player in the industry, ASM Global values dedicated team members who contribute to creating memorable experiences for visitors and clients at their diverse locations. This particular role involves working within concession stands or portable concession units, which are integral parts of the venues operated by ASM Global. Employees in these roles deliver crucial support in food service operations, directly impacting customer satisfaction and operational efficiency. These concession positions require flexibility regarding work location, encompassing duties at various ASM Global facilities in Andover and Wichita. The position demands a welcoming and positive attitude, an ability to service customers professionally, perform food preparation tasks, and assist in setting up and maintaining the concession area for seamless operation. Accuracy and accountability are paramount, especially concerning transaction handling and inventory controls to ensure financial and operational integrity. The successful candidate will be part of a dynamic team that values professionalism, teamwork, and efficient customer service.
In this role, concession staff are responsible for preparing their assigned stand or portable unit before guests arrive, maintaining their work area clean and orderly, and ensuring all transactions balance at the end of each shift. They must accurately handle cash and credit transactions, consistently adhere to sanitation and safety standards, and display a strong customer service orientation. The role requires attention to detail in inventory management and the ability to work cohesively with other staff members within the facility. Concession employees must also uphold proper grooming and dress codes, perform tasks with urgency and quality, and maintain positive interactions with guests and team members. Flexibility in work hours, including nights, weekends, holidays, and potentially regular business hours, is essential. Physical demands include standing for extended periods, stooping, lifting up to 30 pounds, and precise cash handling. Overall, this role offers candidates the opportunity to develop valuable skills in food service, customer relations, and operational support within a leading global venue management company. ASM Global is committed to creating an inclusive work environment and encourages applicants from diverse backgrounds, including women, minorities, individuals with disabilities, and protected veterans, to apply. This position provides a foundational platform for growth and professional development in the entertainment and hospitality industries.
In this role, concession staff are responsible for preparing their assigned stand or portable unit before guests arrive, maintaining their work area clean and orderly, and ensuring all transactions balance at the end of each shift. They must accurately handle cash and credit transactions, consistently adhere to sanitation and safety standards, and display a strong customer service orientation. The role requires attention to detail in inventory management and the ability to work cohesively with other staff members within the facility. Concession employees must also uphold proper grooming and dress codes, perform tasks with urgency and quality, and maintain positive interactions with guests and team members. Flexibility in work hours, including nights, weekends, holidays, and potentially regular business hours, is essential. Physical demands include standing for extended periods, stooping, lifting up to 30 pounds, and precise cash handling. Overall, this role offers candidates the opportunity to develop valuable skills in food service, customer relations, and operational support within a leading global venue management company. ASM Global is committed to creating an inclusive work environment and encourages applicants from diverse backgrounds, including women, minorities, individuals with disabilities, and protected veterans, to apply. This position provides a foundational platform for growth and professional development in the entertainment and hospitality industries.
Job Requirements
- High School Diploma or GED
- Excellent customer service, interpersonal and communication skills
- A good attitude and a smiling face required
- Must be able to work independently with little or no supervision
- Ability to work with co-workers, volunteers and all levels of staff
- Requires the ability to work flexible hours, including nights, weekends and holidays
- May need to work normal business hours
- Ability to stoop and lift up to 30 lbs
- Ability to stand and walk for extended periods
- Ability to count and accurately handle cash and credit transactions
Job Qualifications
- Ability to adapt to change in a fast-paced environment
- Organized and demonstrate high standards of cleanliness
- Know how to operate a cash register
- Know how to count cash and handle credit transactions
- Knowledge of food and beverage
- Basic math ability to accurately count and handle money
- Able to follow directions and effectively perform the work
- Positive attitude and neat appearance
- Must speak and understand English
Job Duties
- Accurate cash handling and counting when completing a sales transaction with or without a cash register
- Prep for portable or concession stand prior to guest arrival
- Responsible for ensuring that the concession stands and/or portable equipment is kept in an orderly fashion
- Maintain safe working conditions and sanitary work area
- Accuracy with inventory counts in or out of work area and being held accountable
- Maintain accurate standards regarding cash handling, sanitation, and safety
- All financial transactions and inventory must balance at end of shift
- Ability to work in a team environment
- Customer service attitude, maintain a positive environment when interacting with both customers and clients
- Professional behavior in all interactions
- Request identification for guest purchasing alcohol
- Position requires the ability to work at all ASM Global facilities in Andover and Wichita
- Performs other related duties as assigned by Manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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