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Concert Event Staff - Boise State University

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

competitive pay
Career growth opportunities
Training and development programs
flexible scheduling
positive and supportive work environment

Job Description

BEST Crowd Management, a premier event staffing and security provider, is committed to ensuring safe, seamless, and enjoyable experiences at venues and events across the country. Partnering closely with institutions like Boise State University, BEST Crowd Management delivers professional event services that prioritize customer satisfaction and secure event environments. As part of a global security company, GardaWorld, BEST combines broad industry expertise with local knowledge and excellent customer service, making it one of the most trusted names in crowd management and event support. With a focus on diversity, inclusion, and equal opportunity employment practices, BEST Crowd Management fosters a positive work culture where employees can thrive and grow professionally. This commitment extends to part-time roles, including dynamic event services positions at Boise State University, where the company plays an important role in supporting large-scale events such as concerts and other university functions.

The Concert Event Staff position at Boise State University offers a unique opportunity for individuals interested in the events industry to gain hands-on experience while delivering exceptional service at high-profile concerts featuring artists like Post Malone, Darius Rucker, Lynyrd Skynyrd, and Brothers Osborne. This part-time role pays $16.50 per hour and is ideal for candidates who are enthusiastic, reliable, and customer-oriented. As a Concert Event Staff member, you will be integral in ensuring that every event runs smoothly from start to finish by assisting attendees, managing crowd control, and supporting event set-up and operations. The role requires excellent communication skills, the ability to remain professional under pressure, and a proactive attitude towards problem-solving. Flexible availability, including evenings, weekends, and holidays, is necessary to meet the demands of event schedules. Physical stamina is also important, as the position entails standing, walking, and active engagement for extended periods.

This role is more than just event staffing; it is about creating memorable experiences for attendees through friendly, knowledgeable, and responsive service. Team members work collaboratively with event staff, vendors, and security personnel to maintain safety, cleanliness, and orderliness at the event site. The position also offers opportunities for career growth, skills enhancement through training programs, and participation in a diverse and inclusive workplace environment. By joining BEST Crowd Management as Concert Event Staff at Boise State University, candidates will be part of a dynamic team dedicated to excellence in event services and crowd management, making each concert experience enjoyable and safe for all involved.

Job Requirements

  • Be at least 18 years old
  • Possess a high school diploma or equivalent
  • Have previous experience in customer service, hospitality, or event roles
  • Demonstrate excellent communication and interpersonal skills
  • Exhibit strong problem-solving abilities
  • Be flexible to work evenings, weekends, and holidays
  • Possess physical stamina
  • Show reliability and punctuality

Job Qualifications

  • Possess a high school diploma or equivalent
  • Previous experience in customer service, hospitality, or event-related roles is advantageous
  • Excellent communication and interpersonal skills to interact effectively with diverse individuals
  • Strong problem-solving abilities and the capacity to remain calm and professional in high-pressure situations
  • Demonstrated reliability, punctuality, and a strong work ethic
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Physical stamina to stand, walk, and engage in physical activities for extended periods

Job Duties

  • Provide outstanding customer service by greeting and assisting event attendees with a friendly and helpful demeanor
  • Assist with event set-up including equipment arrangement, signage placement, and other tasks as assigned
  • Monitor event areas to ensure cleanliness, orderliness, and compliance with venue policies
  • Answer questions and provide information about the event, facilities, and amenities to attendees
  • Direct attendees to appropriate locations such as seating areas, restrooms, concession stands, and exits
  • Handle and resolve customer inquiries, complaints, or issues in a professional and timely manner
  • Collaborate with event staff, vendors, and other team members to ensure smooth event operations
  • Assist with crowd control measures as necessary to maintain a safe and enjoyable environment for all attendees
  • Adhere to company policies, procedures, and guidelines to uphold a high standard of professionalism and service excellence

Job Criteria

Experience

Mid Level (3-7 years)


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