Concert & Audience Services Coordinator

Swarthmore College is a prestigious liberal arts college located in the suburbs of Philadelphia, known for its commitment to academic rigor combined with social responsibility. Established on a 425-acre picturesque campus which is also a designated arboretum, Swarthmore offers a unique environment blending natural beauty with comprehensive higher education. The college is global in outlook and attracts a diverse student body from across the nation and the world, underscoring its inclusive excellence and nondiscrimination policies both in educational programs and employment practices. This makes Swarthmore a leader among the nation’s top institutions of higher learning, fostering a welcoming culture that values diversity and promotes a community of belonging. The campus features extensive gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods, adding to the enriching collegiate experience.

The Department of Music at Swarthmore College is a dynamic community comprised of performers, creators, and scholars who share a passion for a wide range of musical forms, spanning classical to contemporary, and popular to global genres. This department emphasizes an interdisciplinary approach, attracting students who also pursue studies in fields like art history, biology, English, engineering, linguistics, and mathematics, thereby creating a vibrant and intellectually stimulating atmosphere. The department offers academic courses, diverse ensembles, master classes, and private instruction with leading musicians from nearby cultural hubs.

The position of Concert and Audience Services Coordinator within the Department of Music plays a vital role in supporting the operational success of student and faculty events held primarily in the Lang Concert Hall and other venues within the Lang Music Building. Reporting to the Director of Concert Programming, Production, and Publicity, this full-time role (approximately 35 hours per week) includes working day, evening, and weekend hours based on scheduled performances. Responsibilities span organizing chamber music concerts, master classes, student recitals, and faculty ensemble performances such as Chorus, Gamelan, Jazz Ensemble, Orchestra, Chinese Music Ensemble, Wind Ensemble, and Critical Mass.

The coordinator is responsible for scheduling the department's Lunch Hour Concert series, recruiting and managing student workers in stage and tech crews, as well as front-of-house personnel. They also oversee publicity efforts through designing and distributing promotional materials, managing social media and community calendar advertisements, and maintaining the department’s YouTube presence. Additionally, duties include identifying off-campus performance opportunities in educational and community settings.

Ideal candidates possess a blend of detailed focus and strategic innovation, have excellent communication skills, and exhibit flexibility in managing the diverse demands of concert production. The position requires a bachelor's degree and relevant experience, including work with musicians, proficiency with Adobe InDesign and Adobe Audition, excellent interpersonal and organizational skills, and a valid driver's license. Experience in theatrical production, web design, live sound, and recording is preferred.

Swarthmore College offers competitive hourly compensation for this role, ranging from $29.00 to $32.00, based on experience and education. The benefits package supports employees through health, retirement, and tuition programs, paid time off, and more. The college emphasizes a culture of respect and inclusion, encouraging applications from candidates who bring diverse perspectives and a commitment to fostering an inclusive academic community. The position requires PA criminal background check, motor vehicle report clearance, and education verification prior to employment. This role represents an exciting opportunity to join a highly respected institution dedicated to educational excellence and vibrant community engagement.