Complex Senior Event Manager - Hilton San Francisco Union Square and Parc 55

Hilton is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences and upholding a legacy of hospitality that spans over a century. With a diverse portfolio of world-class hotels and resorts, Hilton has welcomed more than 3 billion guests globally, continuing to set the standard for innovation, service, and quality within the hospitality sector. Their commitment to creating warm and welcoming environments is matched by their dedication to fostering an inclusive and award-winning workplace culture that values teamwork, integrity, leadership, ownership, and urgency. As part of their continued growth and dedication to excellence, Hilton offers exceptional career opportunities for professionals who are passionate about hospitality and eager to contribute to a brand committed to making every stay memorable.

The role of Complex Senior Event Manager at Hilton is an exciting and dynamic position that requires a leader who thrives in a fast-paced, high-volume environment. This position involves overseeing all aspects of planning and executing complex events within large-scale hotel settings, typically with over 600 rooms or extensive meeting space ranging from 80,000 to 100,000 square feet. The Senior Event Manager is responsible for managing event documentation, ensuring seamless transitions from sales to service teams, and serving as the primary point of contact for clients throughout the event lifecycle. The role emphasizes creating memorable event experiences while maximizing revenue opportunities and maintaining the highest standards of service.

Joining the Hilton team as a Complex Senior Event Manager means more than just managing events – it means spreading the light and warmth of hospitality by delivering exceptional service that leaves a lasting impression on every guest and client. Hilton's Short-Term Incentive Plan (SIP) rewards the sales, catering, and events teams with quarterly bonuses based on individual and collective performance, encouraging employees to contribute to the company's financial success and growth.

Ideal candidates for this role bring at least two years of event management experience in large-scale hotel environments, with proven skills in forecasting room blocks and catering revenue. The ability to handle last-minute event changes creatively and efficiently is essential, along with experience in event planning software like Delphi FDC, and familiarity with union labor guidelines preferred. This role requires adaptability, strong problem-solving abilities, and a flexible schedule to meet the demands of the hospitality industry.

Hilton fosters an environment where employees not only deliver guest satisfaction but also receive unparalleled support and benefits. Team Members enjoy incredible travel perks through the Go Hilton program, opportunities to invest in Hilton via an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare benefits, and financial security plans. This holistic approach ensures Team Members thrive both professionally and personally.

As a part of Hilton, Complex Senior Event Managers are integral to upholding the company’s core values, which include a passion for hospitality, acting with integrity, leading by example, embracing teamwork, taking ownership, and operating with a sense of urgency. This role offers a unique opportunity to work for a world-class brand that is recognized globally as a top workplace and leader in the travel and hospitality industry. Whether you are starting your career or looking for new challenges in hospitality management, Hilton supports your growth and success every step of the way, ensuring your career is as rewarding as the experiences you help create for guests.