Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company known for its innovative approach within the industry. The company is a dominant player in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is expanding rapidly into Europe, Latin America, and the Caribbean. With a portfolio representing assets valued at over $20 billion and generating more than $5 billion in cumulative revenues, Highgate provides expert management across the entire hospitality property cycle from planning and development to recapitalization or disposition. The company also develops bespoke hotel brands and uses proprietary revenue... Show More
Job Requirements
- High school diploma or equivalent
- experience in hotel or related field preferred
- skilled in Microsoft Windows and office software
- strong verbal and written communication skills
- ability to multitask and prioritize tasks
- maintain regular attendance
- adhere to appearance and grooming standards
- comply with company policies and safety regulations
- able to lift up to 20 pounds occasionally
- effective problem-solving capabilities
- maintain confidentiality of information
- willingness to work long hours as needed
Job Qualifications
- College course work in related field helpful
- experience in a hotel or related field preferred
- high school diploma or equivalent required
- skilled in Windows, company approved spreadsheets and word processing
- effective verbal and written communication skills
- ability to multitask and prioritize
- attentive, friendly, courteous and service-oriented manner
- attend all required meetings and trainings
- maintain high standards of personal appearance and grooming
- comply with Highgate Hotel standards and regulations
- effective problem-solving skills
- ability to understand and evaluate complex information
- maintain confidentiality
Job Duties
- Attend daily Highgate Hotel Business Review meeting
- develop a full working knowledge of the operations of the hotel including Food and Beverage, Guest Services and Reservations
- develop a complete knowledge of company sales policies and SOPs and ensure adherence by the sales team
- meet or exceed set goals
- operate the Sales Department within established sales expense budget
- participate in required M.O.D. and Saturday office coverage
- initiate and follow up on leads
- maintain an active sales solicitation program
- monitor production of all top accounts and evaluate market trends
- contact existing accounts regularly based on the Account Coverage Program
- meet or exceed sales solicitation call goals assigned by the Director of Sales
- invite clients for entertainment, lunches, tours and site inspections
- assist in implementing special promotions
- prepare required reports timely
- be familiar with all Highgate Hotel sales policies and selling techniques
- conduct professional, thorough site inspections with clients
- use the hotel's computerized sales management system to generate reports, enter business, block space and build accounts
- meet and greet onsite contacts
- abide by Prime Selling Time
- develop networking opportunities through community and professional associations
- review meeting planner evaluations with Director of Sales
- entertain clients
- handle inquiries as part of the Inquiry Day Program
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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