Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $80,000.00
Benefits
Incredible travel perks
Employee stock purchase plan
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Paid Time Off
Health Insurance
Financial Security
Job Description
Hilton is a globally recognized leader in the hospitality industry, renowned for its commitment to filling the earth with the light and warmth of hospitality. Since its founding, Hilton has welcomed over 3 billion guests worldwide, establishing itself as a top-tier hotel company with a suite of world-class brands. Hilton’s culture has been repeatedly honored, earning spots on the World’s Best Workplaces list by Great Place to Work and Fortune. Known not only for exceptional guest experiences but also for fostering an exceptional workplace, Hilton invests deeply in its Team Members’ well-being and career growth. With its strong values centered around hospitality, integrity, leadership, teamwork, ownership, and urgency, Hilton provides a nurturing environment where employees thrive and contribute meaningfully to an unmatched guest experience.
As a Complex Restaurant Manager at Hilton, you play a vital role in managing the daily operations of one of our prestigious hotel dining outlets. Your responsibilities go beyond routine management; you are a key contributor to delivering memorable dining experiences that enhance each guest’s stay. In this leadership position, you oversee all operational facets including guest service standards, product quality, inventory management, cost controls, profitability, marketing, and budgeting. Your expertise ensures seamless enforcement of policies and procedures that uphold Hilton’s high standards.
Your role as a Complex Restaurant Manager requires you to monitor dining service quality, guest satisfaction, and promptly address any issues to continuously elevate the guest experience. You inspire, coach, and develop your team, fostering a supportive and engaged workforce. Through effective recruitment, onboarding, and mentoring, you build a high-performing team motivated to deliver Hilton’s legendary hospitality. Additionally, you contribute to revenue growth by implementing innovative marketing strategies, up-selling techniques, and promotional initiatives that enhance food and beverage sales.
Compliance is another critical aspect of your leadership, where you uphold regulatory standards related to health, safety, sanitation, and alcohol awareness, ensuring the safety and well-being of guests and team members alike. Hilton’s commitment to employee well-being shines through the exceptional benefits provided, including discounted travel, employee stock purchase plans, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare plans.
Joining Hilton means joining a workplace that values integrity, leadership, teamwork, and ownership. You become part of a global community dedicated to making every stay extraordinary and supporting each other’s growth. At Hilton, this role offers a unique opportunity to blend operational expertise with a passion for hospitality, all within a culture that celebrates and rewards your contributions. Come for the job, stay for the career—and help make each guest experience magical.
As a Complex Restaurant Manager at Hilton, you play a vital role in managing the daily operations of one of our prestigious hotel dining outlets. Your responsibilities go beyond routine management; you are a key contributor to delivering memorable dining experiences that enhance each guest’s stay. In this leadership position, you oversee all operational facets including guest service standards, product quality, inventory management, cost controls, profitability, marketing, and budgeting. Your expertise ensures seamless enforcement of policies and procedures that uphold Hilton’s high standards.
Your role as a Complex Restaurant Manager requires you to monitor dining service quality, guest satisfaction, and promptly address any issues to continuously elevate the guest experience. You inspire, coach, and develop your team, fostering a supportive and engaged workforce. Through effective recruitment, onboarding, and mentoring, you build a high-performing team motivated to deliver Hilton’s legendary hospitality. Additionally, you contribute to revenue growth by implementing innovative marketing strategies, up-selling techniques, and promotional initiatives that enhance food and beverage sales.
Compliance is another critical aspect of your leadership, where you uphold regulatory standards related to health, safety, sanitation, and alcohol awareness, ensuring the safety and well-being of guests and team members alike. Hilton’s commitment to employee well-being shines through the exceptional benefits provided, including discounted travel, employee stock purchase plans, paid parental leave, personalized caregiving support, mental health resources, generous paid time off, and comprehensive health and welfare plans.
Joining Hilton means joining a workplace that values integrity, leadership, teamwork, and ownership. You become part of a global community dedicated to making every stay extraordinary and supporting each other’s growth. At Hilton, this role offers a unique opportunity to blend operational expertise with a passion for hospitality, all within a culture that celebrates and rewards your contributions. Come for the job, stay for the career—and help make each guest experience magical.
Job Requirements
- Bachelor's degree in hospitality management or related field preferred
- minimum of 3 years experience in restaurant or food and beverage management preferably within the hotel industry
- proven track record of managing teams and driving revenue growth
- strong organizational and problem-solving skills
- ability to work flexible hours including evenings weekends and holidays
- commitment to upholding company values including hospitality integrity leadership teamwork ownership and a sense of urgency
Job Qualifications
- Excellent leadership and team management skills
- strong guest service orientation
- experience managing food and beverage operations in a hotel or hospitality environment
- knowledge of health safety and sanitation regulations
- proficiency with budgeting and financial management
- effective communication and interpersonal skills
- ability to develop and execute marketing and promotional strategies
Job Duties
- Manage outlet operations including guest service standards product quality inventory cost controls profitability marketing budgeting and enforcing policies and procedures
- monitor service and product quality assess guest satisfaction address issues and identify opportunities to improve the dining experience
- supervise coach and mentor team members conduct performance evaluations provide professional development opportunities and recognize achievements
- implement innovative marketing strategies up-selling techniques and promotional initiatives to maximize food and beverage sales and profitability
- lead hiring efforts conduct interviews and train new team members to maintain high service standards and operational excellence
- maintain compliance with health safety sanitation and alcohol awareness regulations ensuring the highest standards of guest and team member wellbeing
Job Criteria
Experience
No experience required
Job Location
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