Complex Hotel Manager | AC/ Moxy Midtown Atlanta

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $45,300.00 - $68,400.00
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Work Schedule

Flexible
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Benefits

Daily Pay
Free Telemedicine
Virtual mental health care
Health Insurance
Life insurance
401k plan with company match
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
discounts

Job Description

Schulte Hospitality Group (SHG) is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. Known for its wide-reaching influence, SHG operates more than 200 locations across 38 states and 3 countries, managing a diverse portfolio of reputable brands such as Marriott, Hilton, IHG, and Hyatt, as well as unique independent, boutique, and lifestyle properties and restaurants. The company's success is deeply rooted in a strong service culture that emphasizes respect, authenticity, and prioritization of stakeholders' needs. SHG is passionate about hospitality and strives to make a positive impact through a dedicated and inclusive approach to its operations and people management.

The role of Complex Hotel Manager at SHG is a hands-on leadership position designed for energetic, experienced professionals seeking to join a fast-growing hospitality team. This role is crucial for maintaining and elevating the high standards of service and operational excellence SHG is known for. The Complex Hotel Manager will oversee multiple properties, ensuring the seamless management of budgets, financial plans, staffing, and guest services while meeting both sales goals and profit targets. They will be responsible for setting strategic directions, managing teams, and maintaining operational workflows in alignment with the company’s values and quality benchmarks.

This position offers an exciting opportunity for career growth within a company that values employee development and engagement. SHG provides a supportive, flexible, and rewarding work environment that encourages innovation and collaboration. Employees benefit from a robust benefits package that includes daily pay options, free telemedicine and mental health services from day one, multiple health and life insurance plans, 401k plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, employee assistance programs, and discounts on various lifestyle goods and services.

The Complex Hotel Manager will play a pivotal role in driving operational consistency and upholding service quality across the managed properties. Key responsibilities include managing budgets and financial forecasting, recruiting and training staff, overseeing maintenance and security, and ensuring compliance with licensing laws and safety regulations. Additionally, this leader is expected to foster strong relationships with contractors, suppliers, and clients to guarantee successful events, conferences, and guest experiences.

Joining SHG means becoming part of an organization that not only pursues excellence in hotel management but also invests in its people through comprehensive benefits and a culture that promotes career advancement. The company embraces diversity, innovation, and a team-focused atmosphere where employees are empowered to deliver exceptional hospitality experiences. The successful candidate will be recognized for their leadership skills, financial acumen, and dedication to customer satisfaction as they contribute to SHG’s mission to be a positive force in the hospitality industry.

Job Requirements

  • Previous experience as a Director of Operations and/or Assistant General Manager at a similar size and type of hotel
  • Bachelor's degree in hospitality management or business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

Job Qualifications

  • Previous experience as a Director of Operations and/or Assistant General Manager at a similar size and type of hotel
  • Bachelor's Degree in Hospitality Management or Business preferred
  • Ability to communicate effectively verbally and in writing
  • Demonstrated ability to lead a team
  • Excellent attention to detail
  • Financial savvy
  • Proficient in Microsoft Office products

Job Duties

  • Managing budgets and property financial plans
  • Accurately forecasting property's revenue and operating expenses
  • Maintaining statistical and financial records
  • Planning and executing property capital expenditures
  • Setting and achieving sales goals and profit targets
  • Recruiting, training, and mentoring staff
  • Planning work schedules for individuals and teams
  • Proactively engaging with guests
  • Successfully resolving customer complaints and comments
  • Ensuring events and conferences run professionally and to the expectation of the hotel's clients
  • Supervising maintenance, supplies, and repairs
  • Maintaining professional relationships with contractors and suppliers
  • Ensuring security is effective
  • Carrying out inspections of property and services
  • Ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • Working with colleagues to deliver inspirational service to guests and associates

Job Criteria

Experience

Expert Level (7+ years)


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