Complex General Manager

HHM Hotels is a prominent name in the hospitality industry, committed to delivering exceptional guest experiences across select service properties. With a strong presence in the New York City region, HHM Hotels is focused on growth and excellence, positioning itself as a leader in the competitive hospitality market. The company prides itself on fostering a culture that values collaboration, innovation, and accountability among its diverse team members. As a forward-thinking organization, HHM Hotels offers employees ample opportunities for professional development and career advancement, including clear growth paths such as Regional Director of Operations and Vice President of Operations.\n\nHHM Hotels is currently seeking a Complex General Manager to oversee and manage two select service properties in the New York City area. This role is integral to the organization’s success, requiring dynamic leadership to maximize profitability while maintaining high standards of guest satisfaction. The Complex General Manager will be responsible for leading a team, ensuring operational excellence, managing financial performance, and enhancing the overall guest experience in one of the most vibrant hospitality markets in the world. The role demands a strategic thinker who can inspire and mentor the team, drive innovative practices, and implement effective strategies that align with the company’s objectives. The compensation for this position ranges from $135,000 to $145,000 per year, reflecting the importance and responsibility the company places on this leadership role. \n\nThe Complex General Manager’s duties include setting clear performance expectations, overseeing service standards, and ensuring swift resolution of guest issues. They will also play a crucial role in financial oversight by developing strategies to optimize revenue and control expenses. Operational excellence will be maintained by managing all aspects of the hotels, from front office operations to housekeeping and maintenance. Additionally, the Complex General Manager will foster a culture of continuous learning and professional development, encouraging employees to excel and grow within the organization. HHM Hotels values a work environment that supports its employees' well-being and offers comprehensive benefits, including medical, dental, and vision health insurance, paid time off, 401k company match, and other perks such as travel discounts and professional development opportunities.