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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $135,000.00 - $145,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Employee assistance program
Professional Development
Technology Reimbursements
Job Description
HHM Hotels is a prominent name in the hospitality industry, committed to delivering exceptional guest experiences across select service properties. With a strong presence in the New York City region, HHM Hotels is focused on growth and excellence, positioning itself as a leader in the competitive hospitality market. The company prides itself on fostering a culture that values collaboration, innovation, and accountability among its diverse team members. As a forward-thinking organization, HHM Hotels offers employees ample opportunities for professional development and career advancement, including clear growth paths such as Regional Director of Operations and Vice President of Operations.\n\nHHM Hotels is... Show More
Job Requirements
- associate or bachelor’s degree in business, hospitality, or a related field
- previous hotel management experience required
- ability to stand for extended periods, walk, push, lift up to 25 pounds, bend and reach, stoop, use fingers and hands, kneel, or crouch
- willingness to travel occasionally
Job Qualifications
- associate or bachelor’s degree in business, hospitality, or a related field
- previous hotel management experience
- strong leadership and team management skills
- excellent financial acumen and budgeting experience
- superior guest service orientation
- ability to develop and implement operational strategies
- effective communication and interpersonal skills
- problem-solving and decision-making abilities
Job Duties
- lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
- set clear expectations and provide the guidance necessary to achieve exceptional performance
- ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
- continuously seek opportunities to enhance guest interactions and exceed expectations
- develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
- monitor financial performance through regular analysis and implement corrective actions as needed
- maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
- implement best practices to uphold quality and safety standards
- foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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