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Complex General Manager

Union City, NJ, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $54,500.00 - $81,500.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k Company Match
Life insurance
Travel Discounts
Commuter Benefits
quarterly bonuses
Wellness Program
Educational/Professional Development
Technology Reimbursements

Job Description

HHM Hotels is a prominent hospitality company with a commitment to delivering exceptional guest experiences in competitive markets. The company specializes in managing select service properties, providing guests with comfortable, efficient, and welcoming environments across its portfolio of hotels. With a strong presence in the New York City region, HHM Hotels is recognized for fostering a culture of excellence, innovation, and operational effectiveness among its hotel teams. The company places a high value on leadership development, employee growth, and maintaining strong financial performance while upholding superior service standards. Known for its focus on quality and customer satisfaction, HHM Hotels continues... Show More

Job Requirements

  • Associate or bachelor’s degree in business, hospitality or a related field
  • Previous hotel management experience
  • Strong leadership and team development skills
  • Excellent communication and interpersonal skills
  • Proven financial and operational acumen
  • Ability to work in a fast-paced and competitive environment
  • Willingness to travel occasionally
  • Physical ability to perform the work environment activities such as standing, walking, lifting up to 25 pounds
  • Commitment to upholding quality and safety standards

Job Qualifications

  • Associate or Bachelor’s Degree in Business, Hospitality or a related field
  • Previous hotel management experience required

Job Duties

  • Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability
  • Set clear expectations and provide the guidance necessary to achieve exceptional performance
  • Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues
  • Continuously seek opportunities to enhance guest interactions and exceed expectations
  • Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals
  • Monitor financial performance through regular analysis and implement corrective actions as needed
  • Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance
  • Implement best practices to uphold quality and safety standards
  • Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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