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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
flexible schedule
Job Description
Highgate Hotels is a prominent real estate investment and hospitality management company, boasting over $15 billion in assets under management and an impressive portfolio of more than 400 hotels across North America, Europe, the Caribbean, and Latin America. With a three-decade legacy as an innovator in the hospitality industry, Highgate remains at the forefront of hotel management and development, known for its strategic approach to market trends and asset maximization. The company emphasizes the use of advanced revenue management tools to predict evolving market dynamics, ensuring sustained outperformance and maximized asset value. Highgate's global presence and seasoned leadership team make... Show More
Job Requirements
- High school diploma or equivalent
- Two to five years of relevant experience in hotel or event planning
- Proficiency in Windows, spreadsheet, and word processing software
- Knowledge of F&B preparation techniques and health regulations
- Understanding of Nevada liquor laws
- Ability to work flexible hours, including long hours, weekends, and holidays
- Capability to lift or move objects up to 20 pounds occasionally
- Strong interpersonal and communication skills
- Flexibility and willingness to participate in Manager-On-Duty coverage
Job Qualifications
- Two to five years of progressive hotel or meeting planner experience
- Proficiency in Windows and company-approved spreadsheet and word processing software
- Knowledge of food and beverage preparation techniques
- Familiarity with health department rules and Nevada liquor laws
- Experience with Marriott Consolidated Inventory System is a plus
- Ability to work flexible hours including weekends and holidays
- Strong communication and multitasking skills
- Experience in event coordination and client management
- Ability to conduct training and lead team meetings
Job Duties
- Maintain a warm and friendly demeanor at all times
- Communicate effectively and courteously with employees and guests
- Multitask and prioritize departmental functions to meet deadlines
- Attend all required meetings and training sessions
- Participate in Manager-On-Duty coverage as required
- Manage existing accounts and follow up with client re-solicitation
- Respond promptly to meeting planner requests
- Coordinate event setups with outside planners and vendors
- Maintain pricing integrity and propose upscale menus
- Create and revise rooming and VIP lists
- Manage the function book to maximize revenue
- Assist staff during functions and handle guest complaints timely
- Keep management informed of issues needing attention
- Collaborate with food and beverage managers on operational matters
- Prepare and submit reports timely
- Understand meeting room setups, sleeping room configurations, and hotel operations
- Conduct departmental and hotel training sessions
- Plan and execute special events with Catering and Event Managers
- Use feedback to improve service quality
- Implement Highgate Hotel Enrichment service philosophy
- Lead weekly operational meetings
- Focus team efforts on guest service and audit score contributions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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