Complex Director of Property Operations - Hilton San Francisco Union Square and Parc 55

Hilton is a global leader in the hospitality industry, renowned for delivering exceptional guest experiences and setting high standards for teamwork, integrity, and leadership. With a rich history and a commitment to innovation, Hilton has welcomed more than 3 billion guests worldwide and continues to expand its suite of world-class hotel brands. Hilton's culture has earned repeated recognition as one of the World's Best Workplaces by Great Place to Work and Fortune, making it a highly desirable employer within the travel and hospitality sector. The company invests deeply in the well-being of its employees, offering a range of benefits aimed at supporting personal and professional growth, from discounted travel perks to comprehensive health and financial security programs.

In the role of Property Operations Director at Hilton, you will play a pivotal role not only in managing the safety, functionality, and maintenance of one of Hilton's properties but also in driving the memorable experiences that form the core of Hilton’s hospitality promise. This position demands a dynamic leader who is committed to operational excellence and capable of overseeing complex systems including mechanical, electrical, HVAC, life safety, and grounds maintenance, all in compliance with federal, state, and local regulations. You will guide capital improvement projects, managing everything from budgeting and scheduling to contractor selection and regulatory licensing.

Additionally, the Property Operations Director will foster a culture of high performance and engagement within the property operations team. This includes implementing professional development and recognition programs to retain and motivate staff, ensuring all operational functions align with Hilton’s renowned guest service quality and corporate standards. You will also be integral in managing budgets, forecasting, inventory, and daily department operations, contributing to Hilton’s broader goals for quality, efficiency, and guest satisfaction.

At Hilton, the role is more than a job: it’s an opportunity to lead with purpose and ignite your passion for hospitality while supporting a team and delivering exemplary experiences to guests. The company’s core values—hospitality, integrity, leadership, teamwork, ownership, and urgency—are embedded into every aspect of this role, shaping a professional environment where commitment to excellence and genuine care for guests and team members drive success. If you are looking to join a world-class company that values your contributions and offers unmatched growth opportunities, Hilton’s Property Operations Director position could be the perfect fit for you. Hilton's dedication to its team members includes competitive compensation and a comprehensive suite of benefits designed to support life’s important moments and help you thrive in your career.