Complex Assistant Director of Sales - Embassy Suites by Hilton San Francisco Airport Oyster Point and Airport Waterfront

Hilton is a globally recognized leader in the hospitality industry, known for delivering exceptional guest experiences and maintaining a strong commitment to its founding vision of filling the earth with the light and warmth of hospitality. With more than three billion guests welcomed worldwide, Hilton continues to set the standard for travel and hospitality through its award-winning workplace culture. The company has been repeatedly recognized on the World’s Best Workplaces list by Great Place to Work and Fortune, reflecting its dedication to creating a supportive and engaging environment for its team members. Hilton operates a suite of world-class brands, each committed to providing the best stay for every guest and striving to innovate the future of travel. This strong culture and leadership presence in the hospitality market make Hilton a desirable place to begin or advance one’s career, blending personal growth with professional achievement.

The role of Assistant Director of Sales at Hilton is pivotal in advancing the hotel’s sales strategy and generating memorable guest experiences. This position goes beyond traditional sales management by being a key player in spreading the light and warmth of hospitality through effective sales activities and relationship building. The Assistant Director of Sales is responsible for driving sales in a designated vertical market segment, expertly qualifying leads, maintaining an active sales pipeline, and closing business deals that align with revenue goals. The role requires an individual who is not only adept at strategic sales planning but also skilled in executing targeted sales initiatives such as representing the hotel at tradeshows, client events, and sales calls. The Assistant Director of Sales also plays a crucial role in fostering partnerships with key stakeholders including Hilton Worldwide Sales, Convention and Visitors Bureaus (CVBs), third-party travel partners, and important clients, facilitating high-impact site visits and pre-convention meetings.

Additionally, the Assistant Director of Sales supports the sales performance and processes by aligning daily team activities with strategic goals across various hotel departments such as Rooms, Catering, and Events. This role demands close monitoring of business metrics and market trends to adjust tactics and remain competitive in a dynamic market. A vital aspect of the position is the leadership and development of the sales team, which involves recruiting, training, supervising, mentoring, conducting performance evaluations, and providing professional development opportunities. The goal is to build, engage, and retain a highly motivated and effective team dedicated to delivering outstanding results. Working knowledge of tools like Knowland for forecasting and budgeting is critical, and experience as a Sales Manager within hotels (3-5 years) is essential for success in this position. Hilton values core attributes such as integrity, leadership, teamwork, ownership, and a focus on the present moment, ensuring that every team member contributes to a positive and impactful workplace and guest experience.