Complex Assistant Director of Housekeeping and Laundry - Hilton San Francisco Union Square and Parc 55, a Hilton Hotel

Hilton San Francisco Union Square and Parc 55 San Francisco, part of the globally recognized Hilton Hotels brand, are premier hospitality establishments located in the vibrant heart of San Francisco, California. Hilton is a world leader in the hospitality industry, known for delivering outstanding guest experiences and maintaining a supportive and inclusive work environment for its team members. The Hilton San Francisco Union Square is the largest hotel in the Bay Area, boasting 1921 rooms and over 150,000 square feet of meeting space. Parc 55 San Francisco offers an additional 1024 rooms and over 30,000 square feet of meeting space, making this a significant and diverse hospitality operation. These hotels are ideally situated just two blocks from the bustling Union Square shopping district and the Westfield San Francisco Centre, providing guests and team members alike with access to world-class amenities and vibrant city life.

This job posting is for a Complex Assistant Director of Housekeeping and Laundry, a leadership role pivotal to the sustained excellence of the housekeeping operations at these two flagship Hilton properties. The role offers a unique opportunity to manage large-scale housekeeping teams, influencing guest satisfaction through exceptional cleanliness standards and an outstanding team culture. The Assistant Director will support the Director of Housekeeping by overseeing and managing day-to-day operations, systems, budget forecasting, inventory control, and implementation of policies. A key part of the role involves maintaining high standards of cleanliness and hygiene across guest rooms, public spaces, restrooms, offices, and meeting areas to ensure an impeccable environment. This leadership position will also focus on inspiring, mentoring, and coaching team members, fostering professional development and high performance. The candidate will ensure compliance with all regulatory and safety standards related to cleaning chemicals and handling procedures.

Hilton values core principles such as hospitality, integrity, leadership, teamwork, ownership, and a sense of urgency that creates impact. The Assistant Director will embody these values, leading by example and contributing to a positive and dynamic workplace culture. Hilton supports its employees through extensive benefits and perks, including discounted travel opportunities, employee stock purchase programs, paid parental leave, caregiving and crisis support, mental health resources, generous paid time off, comprehensive health and welfare benefits, and retirement savings plans. These benefits are designed to help team members thrive both personally and professionally.

Joining Hilton means becoming part of an award-winning workplace culture recognized globally on the World’s Best Workplaces list. Hilton continuously sets industry standards in hospitality, emphasizing career growth and exceptional employee experiences. This role is perfect for hospitality professionals who are passionate about leadership, team building, and delivering unparalleled guest service in a fast-paced, large-scale hotel environment. It provides an excellent platform for career advancement in one of the world’s most respected hotel brands and offers a chance to be part of a mission-driven company dedicated to filling the earth with the light and warmth of hospitality.