Community Services Coordinator

Centennial, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

flexible schedule

community engagement

Part-time employment

Positive work environment

Opportunity for mentorship

Skill development

supportive team

Job Description

Governor's Ranch Homeowners Association (HOA) is a community-focused organization dedicated to maintaining and enhancing the quality of life for residents within the Governor's Ranch neighborhood. The HOA manages common areas, maintains community facilities, and organizes events that foster a vibrant and engaged community. The organization operates with the aim of promoting a safe, welcoming, and cohesive environment through effective management and resident involvement. As an entity committed to community service and operational excellence, Governor's Ranch HOA plays a pivotal role in ensuring the neighborhood's facilities and services meet the expectations and needs of its residents.

The role of Community Services Coordinator at Governor's Ranch HOA is a non-exempt, part-time position that plays a crucial role in the daily operations of the community clubhouse and administrative support functions. This position reports directly to the Treasurer on the HOA Board and requires regular communication, including bi-weekly one-on-one meetings to discuss progress, issues, and board directives. The role is ideal for an organized, proactive individual who enjoys engaging with community members and contributing to a well-maintained living environment.

As the Community Services Coordinator, you will be responsible for opening and closing the clubhouse on weekdays, ensuring cleanliness and security, managing supplies and maintenance requests promptly and efficiently. A key aspect of this position involves acting as the primary contact for residents and visitors, providing excellent customer service, and supporting the execution of community events to enhance social interaction and community spirit. The coordinator will also manage vendor and contractor access, handle accounts payable and receivable logistics, and maintain the community website and correspondence such as e-blasts and newsletters.

Additionally, the role involves collaborating with community committees to disseminate information and facilitate event logistics. The Community Services Coordinator is also tasked with mentoring a backup coordinator to ensure continuity of operations and maintaining detailed documentation of the position's processes and tools. This comprehensive role demands strong organizational skills, attention to detail, and the ability to multitask effectively in a community-oriented environment.

Governor's Ranch HOA offers a unique opportunity for individuals passionate about community service and operational management within a residential setting. This part-time position allows for flexible scheduling while playing a vital role in shaping the community experience. With a supportive team and active resident engagement, the Community Services Coordinator contributes meaningfully to the neighborhood's continued success and high quality of life.

Job Requirements

5+ years experience in a customer service or administrative role
Strong organizational and multitasking skills with a keen eye for detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office Suite including Word and Excel
Ability to work independently and manage time effectively
Flexibility to accommodate some evening or weekend events
An upbeat and positive personality is a must

Job Qualifications

Experience in customer service or administrative roles
Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite including Word and Excel
Ability to work independently and manage time effectively
Positive and upbeat personality
Flexibility to accommodate some evening or weekend events

Job Duties

Report directly to the onsite HOA Treasurer
Open and close the clubhouse weekdays ensuring cleanliness, security, and readiness of the facility
Ensure clubhouse and outlying facilities are in good working order and order supplies as needed
Act as the first point of contact for residents and walk-in visitors providing excellent customer service
Create and manage the event schedule and execute all community events
Maintain an action item list with owners and due dates to circulate information efficiently
Manage vendor and contractor access to ensure timely work completion
Handle logistics for accounts payable and receivable
Craft, review, and send communications to the community and update the website
Collaborate with committees to disseminate information and provide logistical event support
Facilitate training and mentorship of a backup Community Services Coordinator
Document and maintain all tools, processes, contacts, and guides for the role
Perform other duties as reasonably assigned for good community service