Community Service Coordinator - Sports Divison

Rancho Cucamonga, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $58,548.00 - $78,948.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee assistance program

Job Description

The City of Rancho Cucamonga's Community Services Department is a vibrant and dedicated public sector organization committed to enriching the lives of its residents through a wide range of recreational, cultural, and community-focused programs. The department manages several key community facilities including the Epicenter Sports Complex, RC Family Resource Center, RC Sports Center, Victoria Gardens Cultural Center, Goldy S. Lewis Community Center, and the James L. Brulte Senior Center. Additionally, the department oversees more than 30 parks that provide opportunities for passive recreation, sports, special events, and community gatherings. This robust network of facilities and programs serves to enhance the quality of life in Rancho Cucamonga by offering engaging and meaningful activities that foster a strong sense of community, inclusivity, and family-oriented values.

The Community Services Department operates with a set of core values: Curiosity, Humility, Inclusivity, Integrity, Teamwork, and Zeal. These principles guide everything the department does, ensuring that services are delivered with professionalism, passion, and respect for all residents.

The Sports Coordinator position within the Sports Division offers an exciting opportunity for a dedicated, detail-oriented professional to play a crucial role in supporting and managing sports programs and facilities in Rancho Cucamonga. This role is full-time and involves overseeing the daily operations of the RC Sports Center, including scheduling, staffing, facility rentals, and partnership development with community organizations, private individuals, government agencies, and businesses. The Coordinator is responsible for ensuring a safe, welcoming, and high-quality environment for sports participants and visitors.

In addition to operational duties, the Sports Coordinator supervises part-time staff and volunteers, manages program budgets, maintains accurate records, and supports special events in alignment with the department’s goals. This position demands strong organizational skills, customer service expertise, and the ability to work collaboratively with diverse groups. The ideal candidate will bring experience in recreation and sports programming, facility management, and community engagement, as well as a passion for fostering social connections through well-run sports and recreational opportunities.

The Sports Coordinator promotes facility usage and rental opportunities to maximize community access and revenue, coordinates with internal departments to maintain and improve facilities, enforces safety protocols, and ensures compliance with operational policies. This role also requires budget oversight, inventory management, and consistent communication with staff, volunteers, and the public.

Overall, this role is vital in meeting the City of Rancho Cucamonga's commitment to providing excellent quality of life, community engagement, and a family-friendly atmosphere through exceptional recreational services. Candidates interested in this position should be motivated, energetic, and ready to contribute to a thriving community with strong professionalism and dedication.

Job Requirements

Education equivalent to a high school diploma or GED
experience in recreation, sports programming, or facility management
valid California driver’s license and insurability
ability to pass a pre-employment medical exam including Tuberculosis test
eligibility to work in the United States
ability to undergo background and reference checks
strong organizational and communication skills
ability to work flexible hours including evenings and weekends
proficiency in scheduling software and MS Office applications

Job Qualifications

Experience working with the general public, school districts, community groups, and volunteers
strong knowledge of sports programs and experience collaborating with public agencies, businesses, and community organizations
experience with facility scheduling and coordinating space usage
ability to build, train, and develop an effective team
strong work ethic, professionalism, and commitment to excellent customer service
proven ability to prioritize tasks, manage multiple projects, and meet deadlines
ability to work independently and collaboratively within a team environment
initiative to ask questions, seek guidance, offer solutions, and take responsibility
excellent judgment and strong listening, written, and verbal communication skills
ability to organize and maintain accurate digital and physical records
demonstrated integrity, reliability, and respectful conduct with the community and coworkers
ability to maintain and strengthen positive working relationships internally and externally

Job Duties

Manage facility rentals by working with private individuals, community groups, government agencies, and businesses
promote rental opportunities to increase utilization
oversee daily operations of sports programs and events, including scheduling, staffing, logistics, site supervision, and addressing participant or community concerns
recruit, hire, train, schedule, supervise, and evaluate part-time staff
ensure teams deliver high-quality customer service
coordinate with internal departments to support facility operations, maintenance, and program delivery
monitor and maintain safe, clean, and functional facilities and equipment
identify hazards, ensure timely repairs, and enforce safety protocols and training
manage facility bookings using scheduling software and maintain accurate usage records
track equipment and supply inventory
order and manage resources within approved budgets
assist with budget development and oversight, including monitoring expenses and preparing recommendations for staffing, equipment, and supplies
prepare and maintain reports on facility usage, program performance, revenues, expenses, and participation trends
ensure effective operational procedures for rentals, programs, and special events
communicate program updates, policies, and information to staff, supervisors, volunteers, and the public
participate in meetings and support departmental initiatives
maintain professional knowledge through training, networking, and participation in relevant organizations