Community Relations Liaison

Killeen, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Exact $45,760.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

flexible schedule

Employee Discounts

Job Description

Heart of Texas Goodwill Industries (HOTGW) is a mission-driven nonprofit organization dedicated to empowering individuals and strengthening communities through employment services, donated goods retail stores, and sustainability initiatives. Established in Waco, Texas, HOTGW plays a crucial role in offering job training, employment placement services, and community support programs tailored to meet the needs of diverse populations, including individuals with barriers to employment. The organization operates several retail stores that provide affordable merchandise to the public while simultaneously funding programs that promote self-sufficiency and economic stability in the community. With a commitment to diversity, equity, and inclusion, HOTGW fosters an inclusive environment that encourages personal and professional growth among its staff and the community it serves.

The Community Relations Liaison position is a vital role within HOT Goodwill, focusing on building and strengthening collaborative relationships with businesses and community stakeholders to elevate awareness and engagement with HOT Goodwill's mission programs, retail stores, and sustainability efforts. This role requires an individual who maintains a comprehensive understanding of both mission-driven and retail operations, enabling them to effectively connect potential partners with the appropriate internal contacts. Operating within designated regions, the Community Relations Liaison actively identifies opportunities for partnership, sponsorship, and community involvement that align with HOTGW's strategic priorities.

The position entails significant outreach responsibilities, including attending business and community events, facilitating new partnerships for mission services and donation acquisition, and securing sponsorships for fundraising events. The liaison also manages a community relations toolkit with updated marketing collateral to support communications with various stakeholder groups and maintains a detailed database of contacts and partnerships. This role offers an exciting opportunity for someone passionate about community engagement, relationship-building, and serving the public good through a dynamic nonprofit environment. This is a full-time position that may require flexible work hours, including evenings and weekends, to accommodate community event schedules and partnership activities.

Candidates suited for this role will excel in communication, project management, and public speaking, and will be comfortable managing multiple tasks in a fast-paced, evolving community-focused organization. They will also exhibit strong interpersonal skills, ethical leadership, and a dedication to Goodwill’s mission, vision, and values. This role demands a proactive approach to connecting communities with meaningful resources while advocating for sustainability and social responsibility. The Community Relations Liaison plays a key role in advancing HOT Goodwill’s impact by fostering partnerships that expand the reach and effectiveness of programs that benefit individuals, families, and the broader community.

Job Requirements

Ability to drive for the company: valid TX drivers license and insurance
Must pass a drug screen
Must pass a criminal background check
Must pass a driver's license check
Must show proof of current driver’s license and minimum auto liability insurance coverage

Job Qualifications

Bachelor's degree
Minimum of three years' experience in communications and business partnerships
Excellent oral and written communication skills
Effective planning and project management
Excellent presentation and public speaking skills
Ability to coordinate and manage events with internal and external partners
Ability to work flexible hours, including evenings and weekends when necessary
Proficiency in completing assignments independently and on time
Ability to establish and maintain effective working relations with diverse populations
Ability to multi-task, prioritize, and thrive in a fast-paced, consistently changing environment
Microsoft Office Suite or G-Suite expertise strongly preferred

Job Duties

Promote the general goals and objectives of the Heart of Texas Goodwill Industries (HOTGW) to all business and community stakeholders
Establish and maintain cooperative relationships with representatives of the community, customers, employees, and public interest groups
Facilitate new partnerships for mission, donation acquisition, and retail
Maintain and update a Community Relations toolkit with collateral and presentations for targeted stakeholder groups
Share HOTGW marketing collateral with business and community partners through various communication channels and in-person
Attend business and community events and meetings that align with Community Relations priorities in assigned region
Identify potential external events for HOTGW to sponsor
Secure sponsorships for HOTGW fundraising events
Conduct presentations to educate stakeholders on HOT Goodwill
Convene Goodwill sponsored events and meetings
Assess stakeholder areas of interest and connect potential partners to the relevant internal Goodwill contact
Collaborate with internal HOTGW departments to track new partnerships for mission, donation acquisition, and retail
Maintain a database of Community Relations contacts and current partnership levels
Collect and track key performance indicators for Community Relations reports
Other duties as assigned