Community Relations Coordinator

Lubbock, TX, USA|Remote

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.50 - $28.25

Work Schedule

Flexible

Benefits

Health Insurance

Paid Time Off

Retirement Plan

flexible schedule

Professional development opportunities

Employee Discounts

Travel reimbursement

Job Description

Galaxy is a premier organization that operates within various markets, focusing on building strong community connections through impactful events and dedicated relationships. Headquartered in Lubbock, Texas, Galaxy is known for its commitment to fostering community engagement and creating meaningful partnerships that drive positive social outcomes. The company operates sports and entertainment venues, providing hospitality services that enhance the experience of guests, stakeholders, and partners alike. Galaxy prides itself on professionalism, community involvement, and strategic relationship-building that benefits both the organization and the diverse communities it serves.

Galaxy is currently seeking a dedicated Community Relations Coordinator to join their team in Lubbock on a full-time basis. This role is pivotal in acting as the liaison between Galaxy and the communities where it operates. The Community Relations Coordinator will be responsible for orchestrating a wide array of corporate and community events that strengthen the company’s presence and engagement. This includes managing all logistics from vendor coordination to timeline creation and guest communication. The position also involves overseeing the company’s sports venue hospitality assets, ensuring the operations of hospitality suites are seamless and add value to relationship-building efforts with key local stakeholders.

The ideal candidate for this position is an organized, detail-oriented professional with at least two years of relevant experience in event coordination, hospitality, or a similar field. The role requires managing multiple complex events simultaneously while maintaining high standards of professionalism and communication. Experience with stakeholder engagement and the ability to represent the organization in diverse community forums are essential. A bachelor’s degree in Hospitality, Event Management, Communications, or a related field is preferred but not mandatory.

Additionally, this position offers the opportunity to support the Community Relations Manager in maintaining and extending Galaxy’s network with local leaders, nonprofits, civic organizations, and other stakeholders. The individual will play a critical role in fostering community partnerships, sponsoring events, organizing grant-related activities, and ensuring proper documentation for continuous improvement and reporting. Flexibility to work during evenings and weekends, as well as occasional travel for event locations, is expected and accommodated within the role’s responsibilities.

Being part of Galaxy means contributing to a company that values community impact and operational excellence. The Community Relations Coordinator can expect to work in a dynamic and fast-paced environment where their efforts directly influence the success of community engagement initiatives. This role presents an opportunity to grow professionally in community relations, event management, and hospitality operations while making a measurable difference in the markets Galaxy serves. The position is remote-based in Lubbock but involves close collaboration with internal teams and external partners to deliver exceptional experiences and foster lasting relationships that embody Galaxy's brand and mission.

Job Requirements

High school diploma or equivalent
2 or more years of relevant experience in event coordination, hospitality, or similar roles
Ability to manage multiple tasks and events in a fast-paced environment
Strong written and verbal communication skills
Flexibility to work evenings and weekends as needed
Willingness to travel occasionally for events
Proficiency with event management software and standard office tools

Job Qualifications

2 or more years of experience in event coordination, hospitality, or related field
Strong organizational skills with exceptional attention to detail
Ability to manage multiple events and timelines simultaneously
Professional communication and interpersonal skills in high-touch guest and stakeholder settings
Bachelor’s degree in Hospitality, Event Management, Communications, or related field preferred but not required

Job Duties

Plan and coordinate logistics for Galaxy-hosted events including public, community-facing, and internal gatherings
Manage vendor relationships such as catering, audio/visual services, decor, and venue selection
Develop and maintain event timelines, run-of-show documents, and post-event summaries
Collaborate with internal teams to ensure events align with Galaxy's brand standards and community relations strategy
Handle guest communications, RSVPs, and day-of event attendee management
Conduct site visits and final walk-throughs to confirm event readiness
Maximize and manage hospitality suite operations including ticket tracking, allocation, and distribution
Coordinate food and beverage service with venue staff to ensure quality guest experiences
Maintain accurate records of suite usage, guest lists, and expenses
Assist the Community Relations Manager by building and maintaining relationships with local leaders, nonprofit organizations, and community stakeholders
Represent Galaxy at community meetings, public forums, and civic events
Identify and coordinate community partnership opportunities, sponsorships, and grant activities
Track and maintain records of community engagement and outreach efforts to support reporting and continuity