Community Manager II

Kansas City, MO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $77,000.00 - $81,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional Development

Vision Insurance

Job Description

BH Management is a prominent leader in the multifamily property management industry, boasting a rich history that began in 1993. From its humble beginnings as a small startup, the company has evolved into one of the nation's largest commercial real estate owners and operators. BH Management oversees a vast portfolio of over 100,000 units and employs more than 2,800 dedicated professionals. Recognized for its commitment to doing business the right way, BH Management prides itself on fostering a culture of innovation, inclusivity, and excellence. The company’s accolades from Fortune Magazine, including "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity," underscore its dedication to creating an empowering work environment.

Operating with a people-first philosophy, BH Management is passionate about setting industry standards and continuously enhancing the living experience for its residents. The company values a team spirit characterized by ambition, attention to detail, and a positive attitude, emphasizing both professional growth and personal integrity. BH Management's strategic approach includes owning its processes in-house, enabling greater control over service quality and operational efficiency.

The role available is Community Manager II at Whispering Lake Apartments, located at 10415 E 43rd St, Kansas City, MO 64133. This full-time, onsite position is designed for experienced property management professionals with a demonstrated track record of successfully managing large communities of 300 to 500 units. The Community Manager II will play a critical role in overseeing the day-to-day operations of the apartment community, ensuring that financial, administrative, sales, marketing, and maintenance goals align with the company’s high standards.

As a Community Manager II, you will be the front-line leader representing BH Management in the local community, delivering impeccable customer service and ensuring compliance with safety and industry regulations at all times. Your leadership will be instrumental in driving occupancy rates, increasing resident retention, and maintaining the property’s overall condition and profitability. This position demands a dynamic individual capable of analyzing market trends, implementing effective marketing strategies, managing budgets, and mentoring team members to uphold company policies and culture.

The role also requires strong collaborative skills as you will partner with the Regional Manager and other stakeholders to create operating budgets and financial reports, manage vendor relations, and address resident concerns promptly to foster a positive living environment. The workweek typically spans Monday through Friday, with flexibility where necessary, and the Community Manager II should expect to travel approximately 20% of the time by car or plane.

With a salary range of $77,000 to $81,000 per year, this role offers competitive compensation based on knowledge, skills, and experience. BH Management is deeply committed to diversity and inclusion, ensuring that the workplace is a welcoming environment for all individuals. If you are a proactive, detail-oriented leader ready to enhance your career with a prestigious property management company, this opportunity at Whispering Lake Apartments is an excellent fit.

Job Requirements

High school diploma or GED required
some college preferred
3-5 years of property management experience managing 300-500 units
prior leadership experience
strong written and verbal communication skills
advanced MS Office Word and Excel skills
ability to travel approximately 20% of the time by car or plane
state leasing license or ability to obtain the required license within the required timeframe where applicable

Job Qualifications

High school diploma or GED required
some college preferred
3-5 years of property management experience managing 300-500 units
prior leadership experience required
advanced MS Office Word and Excel skills
strong written and verbal communication skills
ability to travel approximately 20% by car or plane
state leasing license or ability to obtain one within the timeframe required by law where applicable

Job Duties

Regularly inspects the property to ensure company standards are met
takes appropriate action to ensure compliance with safety, industry, and city/state/federal regulations
identifies areas of improvement and suggests efficiency, productivity, and profitability enhancements
gathers, analyzes, and interprets market and economic trends impacting the property
implements marketing and leasing strategies to achieve occupancy and revenue goals
monitors traffic logs, budget guidelines, renewal information, and marketing data
develops resident retention strategies and communicates with residents to address service issues
manages and coordinates maintenance repair requests ensuring timely response
verifies, inspects, and documents the status of vacant units
oversees preventative maintenance programs per BH guidelines
partners with the Regional Manager to create and manage operating budgets
ensures adherence to budgeting guidelines including purchase order systems and expense monitoring
reviews monthly income and expense reports and addresses budget variances
coordinates collection and documentation of revenues
promptly collects delinquent accounts as per policy
prepares weekly and monthly operational reports
hires, trains, supervises, develops, and mentors property staff
conducts performance evaluations and corrective actions as needed
performs other duties as assigned