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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.00 - $22.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Training and Development
flexible schedule
Employee Discounts
Job Description
The hiring organization is a well-established multifamily property management company committed to providing quality housing and exceptional service to its residents. As a leader in affordable housing management, the company operates several properties with a focus on professional growth, resident satisfaction, and operational excellence. Known for its progressive approach to property management and resident relations, this company fosters a collaborative and supportive working environment where community managers play a pivotal role in the success and reputation of each site. The company values integrity, professionalism, and innovation in property management practices, ensuring compliance with all relevant regulations while maintaining a welcoming... Show More
Job Requirements
- High school diploma or equivalent
- property/community manager state level license where required
- minimum three (3) years property management experience preferred
- computer literacy
- experience in affordable housing, Tax Credit, HUD and/or Rural Development preferred
- proficiency in One Site preferred
- work flexible schedule including evenings and weekends
- travel independently for the purpose of conducting property business
- have a government issued state ID or valid driver's license if required
- able to access all areas of the property including multilevel structures
- able to work at a computer for a minimum of 7 hours daily
- excellent communication skills
Job Qualifications
- Ability to perform all functions of an assistant community manager
- strong leadership skills
- strong communication skills
- decision-making abilities
- ability to motivate portfolio and team members
- ability to handle interruptions in a rapidly changing, multitasking environment
- high attention to detail and ability to prioritize
- sound understanding of multifamily management and operations
- excellent customer service skills
- high degree of creativity
- sound business judgment
- self-starter and diplomatic
- performance oriented and highly motivated
- computer literacy
- excellent written and oral communication skills
Job Duties
- Full oversight of assigned property
- supervise and provide training to community associates
- evaluate associates performance, including the completion of annual performance reviews
- counsel underperforming associates and provide constructive feedback to improve performance
- create positive, welcoming, supportive environment for residents, visitors, and community associates
- attract, screen, and select prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
- maintain knowledge and awareness of market conditions affecting leasing and operations
- develop and execute effective marketing and advertising campaigns for apartment leasing
- assist with development and implementation of resident services programming
- maintain sound rent collection procedures, including following up with delinquent accounts
- deliver rent deposits to bank and submit relevant documentation
- oversee security deposit administration including inspecting units to determine residents balance or refund, prepare disposition letters, and process security deposit returns
- maintain familiarity with all procedures and requirements for accounts payable
- participate in the preparation of the annual operating budget, and work with the Regional Manager to maintain budgetary guidelines
- monitor landlord-tenant relations and mediate disputes when necessary
- utilize maintenance software program to enter in and track service request, and regularly review maintenance reports
- conduct walk-through and follow up for vendors work on site
- inspect apartments for move in condition and turn over status
- inspect property grounds, office, community room(s) and all other amenities to ensure they are clean and maintained
- ensure all contractors/vendors have approval from Vendor Compliance prior to performing any work on the property, once approved monitor the activities being performed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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