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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $66,000.00 - $67,000.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability insurance
Retirement Plan
Paid Time Off
holiday time off
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Commuter Benefits
Employee assistance program
Flexible Spending Accounts (FSAs)
Paid parental leave
Personal Leave
Job Description
Rapport is a specialized division of FLIK Hospitality Group, a member of Compass Group USA, focused on all aspects of guest and employee services, meeting and event planning, and conference center management. Unlike recruitment agencies, Rapport is committed to fostering long-term career development by employing ambassadors directly, thus providing comprehensive benefits and personalized growth opportunities. This division invests heavily in its ambassadors by offering tailored training and individual development programs to help them achieve their career aspirations. Working at Rapport means joining a vibrant global community where talents collaborate, share ideas, and contribute to a workplace culture that transcends local... Show More
Job Requirements
- High school diploma or equivalent
- Four years prior work experience required
- Experience in office service in a professional or corporate work environment, hospitality, or similar background preferred
- Strong verbal and written communication skills
- Proficient in Microsoft Office
- Capacity to work independently and successfully complete projects
- Proactive mindset to anticipate and support changes in business
- Ability to effectively manage multiple tasks simultaneously
- Strong organizational skills
- Basic IT and AV skills
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Knowledge or ability to learn computer-based systems required for position functions
- Ability to maintain professional appearance and attitude
- Adherence to all policies and procedures required
Job Qualifications
- High school diploma or equivalent
- College preferred
- Four years prior work experience required
- Experience in office service in a professional or corporate work environment, hospitality, or similar background preferred
- Strong verbal and written communication skills
- Proficient in Microsoft Office
- Capacity to work independently and successfully complete projects
- Proactive mindset to anticipate and support changes in business
- Ability to effectively manage multiple tasks simultaneously
- Strong organizational skills
- Basic IT and AV skills
- Excellent organizational and time management skills
- Analytical abilities and aptitude in problem-solving
- Knowledge or ability to learn computer-based systems required for position functions
- Ability to maintain professional appearance and attitude
- Adherence to all policies and procedures required
Job Duties
- Track and report the success of events with pre-event and post-event reports and presentations
- Track all facilities requests and job orders to completion
- Enforce company workplace policies i.e. clean desk, open work areas etc.
- Plan and execute weekly, monthly, quarterly and annual community engagement events
- Curate global alignment within all company sites
- Develop and maintain event budget
- Preparation of monthly reports for client, including supply of statistics for key services
- Maintain relationships with client stakeholders, soliciting feedback for continuous improvement
- Serve as escalation for all previously communicated issues and concerns
- Assist LOB with move logistics and space operation
- Log calls for issues to suppliers
- Liaise with suppliers to ensure timely issue resolution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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