Community Lead, University Park

WeWork is a global leader in providing flexible workspace solutions, catering to businesses of various sizes across more than 37 countries worldwide. Founded with the vision to transform the future of work, WeWork creates environments that foster collaboration, creativity, and productivity. At its core, the company is committed to empowering its members with the support and space needed to achieve their best work and elevate their ideas to new heights. With a vast network of dynamic workspaces, WeWork unites a diverse global community of entrepreneurs, freelancers, startups, and established enterprises, all thriving in an innovative ecosystem designed to promote connection and success. The company prides itself on delivering high-quality facilities coupled with exceptional service that adapts to the fast-evolving nature of work in the modern world.

The role of Community Lead at WeWork is essential in shaping and enhancing the member experience at individual locations. As a Community Lead, you will be the face of the community within your building and play a pivotal role in ensuring members receive an unmatched level of service. Your responsibilities include maintaining WeWork's global standards while addressing the specific needs of members through personalized engagement, top-notch event curation, and supportive day-to-day interaction. Whether your focus is on a diverse mix of members or a key enterprise client, the role demands a proactive approach to building relationships, anticipating member needs, and fostering a welcoming and productive atmosphere.

In this full-time role, with a base salary of $62,000, you will be entrusted with managing member retention initiatives, orchestrating welcoming move-ins and thoughtful move-outs, organizing engaging social and value-driven events, and ensuring smooth building operations. You will also play a vital part in safety and security by being knowledgeable of emergency plans and responding to incidents appropriately. Support for sales and growth efforts by facilitating tours and acting as a conduit between members and the sales team will also be a key aspect of your duties. At WeWork, the Community Lead is more than just a customer service position; it is an opportunity to build meaningful connections and contribute directly to the success and vibrancy of the workspace community.

WeWork offers a comprehensive benefits package that includes 20 days of paid time off, approximately 13 paid holidays, 80 hours of paid sick time per calendar year, 16 weeks of paid parental leave, competitive healthcare options, a 401(k) plan, and life and AD&D insurance. WeWork prides itself on fostering a culture that celebrates diversity, encourages innovation, and promotes equity. As an equal employment opportunity and affirmative action employer, WeWork embraces a workplace free from discrimination, where employees from all backgrounds are valued and empowered to bring their authentic selves to work. Joining WeWork means becoming part of a motivated team that believes the magic of work is driven by passion, community, and purpose, creating an environment where your contributions can have a meaningful impact.