Community Events & Venue Manager

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Flexible work schedule

Job Description

The Council on Recovery, located in Houston, TX, is a premier nonprofit organization devoted to delivering comprehensive prevention, education, treatment, and recovery support services. Established over 80 years ago, The Council has consistently been a pillar of hope and assistance for individuals and families grappling with substance use, mental health challenges, and related issues. Committed to fostering healthier communities, the organization combines compassionate care with innovative programs tailored to meet the diverse needs of its clientele. With a vast 63,000-square-foot campus featuring multiple versatile meeting spaces and a recently renovated auditorium, The Council stands as a significant resource in the Houston area for recovery and community support.

The Community Events & Venue Manager plays a crucial role in the continued success and operational excellence of The Council on Recovery. This position is responsible for the management and seamless execution of various events and meetings held across the expansive Council campus. The manager oversees the scheduling and coordination of events, ensuring that all logistics are meticulously planned and executed to provide an exceptional experience for both internal staff and external guests. This role includes supervising the Welcome Center reception area, coordinating with diverse teams including Facilities, Administration, Executive Leadership, and the Planning & Development Team to optimize event effectiveness and contribute to expanded community engagement and partnerships.

The Community Events & Venue Manager must possess strong leadership capabilities as they will supervise two to three direct reports, fostering a collaborative environment that prioritizes exceptional customer service and operational efficiency. They will play a vital role in maximizing facility utilization and supporting expansion and renovation projects, contributing to the dynamic growth and adaptability of the campus. Additionally, this managerial position is tasked with managing financial aspects related to venue operations, such as pricing strategies, revenue tracking, budget oversight, and contract management, ensuring all activities align with The Council's mission and fiscal responsibility.

This full-time position demands flexibility, including willingness to work evenings and weekends when required, highlighting the importance of dynamic scheduling and responsiveness. With its emphasis on coordination, relationship building, and operational oversight, this role is perfect for a detail-oriented professional with a passion for community service, event management, and nonprofit impact. The salary details are competitive and commensurate with experience, aligning with the standards for venue and event management roles in the nonprofit sector in Houston, TX.

Job Requirements

Bachelor’s degree preferred
Three to five years of experience in event planning, venue management, hospitality, or a related field
Experience managing multi-use event spaces including meeting rooms, conference centers, and auditoriums
Experience supervising direct reports
Strong organizational and project management skills
Excellent customer service, written communication, and verbal communication abilities
High attention to detail and strong problem-solving skills
Demonstrated ability to build and maintain relationships across departments and with external partners and vendors
Ability to manage ad hoc projects and perform assigned duties effectively
Proficiency in Microsoft Office Suite

Job Qualifications

Bachelor’s degree preferred
Three to five years of experience in event planning, venue management, hospitality, or a related field
Experience managing multi-use event spaces such as meeting rooms, conference centers, and auditoriums
Experience supervising direct reports
Strong organizational and project management skills
Excellent customer service skills
Proficient written and verbal communication abilities
High attention to detail and strong problem-solving skills
Demonstrated ability to build and maintain relationships with internal and external stakeholders
Ability to manage ad hoc projects effectively
Proficiency in Microsoft Office Suite

Job Duties

Manage operations of the Welcome Center reception area and venue spaces
Coordinate logistics for internal and external events including space reservations, setup, vendor coordination, and operational support
Assess and implement room scheduling software solutions
Support expansion, renovation, and space-planning projects
Develop and manage pricing structures for space rentals and services
Track revenue, receivables, collections, and expenses related to events and venue operations
Review and manage contracts for venue rentals, client events, and service providers
Serve as the primary point of contact for contract negotiations
Coordinate with leadership for contract review and approval
Track contract timelines, deposits, insurance certificates, and key deliverables
Maintain organized records of all contracts
Monitor compliance with contract terms and proactively address issues
Handle ad hoc projects as needed
Perform other duties as assigned
Maintain flexibility to work evenings and weekends
Demonstrate commitment to The Council on Recovery's mission and values