Community Events Account Manager

Job Overview

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Compensation

Salary
Exact $80,168.40
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Benefits

Medical
Dental
Vision
health spending accounts
flexible spending accounts
Paid Time Off
Paid holidays
401k
paid family leave
employee assistance
short term disability
long term disability
Service Awards and recognition

Job Description

The American Red Cross stands as the world’s largest humanitarian network, offering millions of people annually the chance to receive vital support and care during times of crisis. With a rich history rooted in compassion and service, this mission-driven organization tirelessly works to make a positive impact in communities across the globe. Combining a diverse and inclusive workforce, the American Red Cross fosters an environment where employees can thrive both professionally and personally while being part of something greater than themselves. As a non-profit, the organization is dedicated to alleviating human suffering through blood donation services, disaster relief, health and safety education, and support to military families, making it a pioneer in humanitarian assistance worldwide.

Joining the American Red Cross means you become part of a compassionate team of individuals who are committed to helping others and empowering communities. This role is a pivotal part of their blood collection services, geared towards supporting the attraction, retention, and scheduling of potential blood drive sponsors. The position involves educating various stakeholders to maximize the success of blood drives and achieve monthly, quarterly, and annual blood collection goals. It offers a unique opportunity to contribute directly to saving lives by ensuring a robust and efficient blood supply. The role requires collaboration, creativity, and effective communication as you will work alongside internal teams and external sponsors to meet operational needs. As part of this meaningful career path, the American Red Cross provides supportive mentorship, a competitive salary starting at $80,168.40 plus incentives, and a comprehensive benefits package that promotes work-life balance and professional growth.

Specifically, the role focuses on supporting the implementation of innovative strategies to attract new blood drive sponsors and retain existing ones. You will be responsible for supporting the 12-week drive management cycle by coordinating efforts with key stakeholders, facilitating smooth transitions between teams, and maintaining accurate records of performance metrics. Strong organizational skills will be essential as you help schedule education programs for blood drive sponsors, recruitment committees, and volunteers, ensuring compliance with regulatory requirements and local operating procedures. This includes the use of organizational tools and technology to enhance customer service and operational efficiency. A valid driver’s license and the ability to provide your own transportation for business purposes are required.

As you grow within the American Red Cross, you will join a culture that values diversity, unity, and dedication. Working here means you are not only advancing your career but also joining a community that respects your identity both inside and outside the workplace. Various travel opportunities may arise in this role, providing chances to expand your professional network and gain broader experience. Whether you have previous sales experience, event planning skills, or a passion for community service, this position offers an enriching environment to develop those talents while making a significant impact. The American Red Cross upholds equal employment opportunities, ensuring a fair and inclusive recruitment process that welcomes diverse applicants from all backgrounds and experiences. This role is a prime example of how you can align your career with a higher purpose and truly make a difference in the lives of millions worldwide.

Job Requirements

  • Bachelor's degree in marketing, sales, communications or related field required
  • 1 year of related experience preferred or equivalent combination of education and related experience required
  • Knowledge of group dynamics, direct sales, customer relationship management and maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred
  • Good organizational skills and the ability to handle multiple priorities effectively are required
  • Event planning experience desired
  • Excellent oral and written communications skills, including training and presentation skills are required
  • Current valid driver's license and good driving record is required
  • Ability to work on a team
  • Some travel may be required

Job Qualifications

  • Bachelor's degree in marketing, sales, communications or related field
  • 1 year of related experience preferred or equivalent combination of education and related experience
  • Knowledge of group dynamics, direct sales, customer relationship management and maintenance techniques, negotiation skills, and the ability to effectively implement programs
  • Good organizational skills and the ability to handle multiple priorities effectively
  • Event planning experience desired
  • Excellent oral and written communications skills, including training and presentation skills
  • Current valid driver's license and good driving record
  • Ability to work on a team

Job Duties

  • Support the implementation of creative strategies to attract, manage and retain potential blood drive sponsors and feeder groups for existing blood drives
  • Support consistent execution of the 12-week drive management cycle, including working with key stakeholders to ensure sufficient drive sign-ups are attained
  • Facilitate a quality hand off of blood drives between internal stakeholders at the 12-week timeframe
  • Support the implementation of territory plans in collaboration with strategic business planning to achieve collection goals, increase monthly bookings, improve operational efficiency and identify new blood drive sponsors
  • Provide routine organizational and operational support to blood drive coordinator to ensure achievement of collection operation and annual goals and provide the highest level of customer service to encourage the sponsor to grow their blood program with the Red Cross in frequency and performance metrics
  • Schedule education programs for blood drive sponsor contact, recruitment committees and volunteers within assigned groups to assist in meeting collection objectives and to comply with all directives, regulations and local operating procedures
  • Maintain accurate records to provide tracking and statistical data on blood drive sponsor group performance
  • Appropriately utilize tools, technology and strategy provided by the organization to enhance customer service, efficiency and productivity
  • Responsible for providing own transportation for business purposes

Job Criteria

Experience

Mid Level (3-7 years)


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