Community Engagement & Field Coordinator

The hiring establishment is a leading utility company serving the local communities in Mariposa, CA, and Madera, CA. Recognized for its commitment to excellence and community engagement, this organization plays a vital role in maintaining safe, reliable energy delivery through innovative system hardening and undergrounding projects. With a focus on enhancing customer experiences and supporting vibrant local economies, the company prioritizes proactive, transparent communication and effective collaboration with the communities it serves. This company offers a hybrid employment opportunity, combining approximately 50 percent remote work with 50 percent in-field presence, providing employees the flexibility to engage directly with customers while enjoying the benefits of remote work. The duration of this position spans 12 months, offering a substantial period for impactful contributions and professional growth within the energy sector.

The Senior Field Outreach Specialist (Community Engagement & Field Coordinator) will be a pivotal member of the Customer Engagement team. This role is specifically designed for a professional with extensive experience in customer-facing environments who excels in communication, strategic outreach, and problem-solving related to utility infrastructure projects. The Specialist will focus on educating and addressing customer concerns related to System Hardening and Undergrounding programs within designated service territories. Occupying this role means being the primary point of contact for customer outreach efforts, requiring strong coordination with project managers, construction teams, public affairs, and other internal stakeholders to ensure smooth communication and positive customer relations. With regular travel constituting at least 50 percent of work time, including visits to project sites and occasional trips to corporate locations such as San Ramon for staff meetings and training, the Specialist must be highly adaptable and organized.

Beyond routine outreach, this role demands leveraging technical resources like Google Earth, GIS, and SAP systems to prepare and execute detailed outreach plans, ensuring timely and effective delivery of communications that mitigate customer concerns and support project success. The Senior Field Outreach Specialist leads the development of tactical, locally tailored outreach strategies based on field insights and actively participates in community events such as Open Houses and presentations with community-based organizations. Exemplifying accountability, meticulous documentation, and a customer-centric approach, this position offers an excellent opportunity for a motivated self-starter eager to make a meaningful impact in the energy utilities field.