Job Overview
Benefits
Paid Time Off
Medical insurance
Dental Insurance
Life insurance
Disability insurance
HSA/FSA accounts
Retirement Plan
Job Description
Hunt Military Communities is a premier property management company specializing in multi-family military housing communities. With a strong commitment to excellence, Hunt Military Communities manages high-quality, affordable housing while fostering positive relationships with military organizations and residents. The company is recognized for its dedication to operational efficiency, resident satisfaction, and compliance with government regulations, making it a leader within the military housing industry. Hunt Military Communities operates numerous properties that serve the housing needs of military personnel and their families, ensuring safe, well-maintained environments that support the military community's unique lifestyle. The company emphasizes not only competitive salaries but also comprehensive benefits, equitable compensation, and career development opportunities to attract dedicated professionals who align with its mission and values.
The role of Community Director under the guidance of the Director of Operations is a pivotal leadership position responsible for managing the operational and financial performance of a military housing community with fewer than 500 units. This position entails overall accountability to ensure that the community meets company and government standards in all facets, including personnel management, leasing, collections, resident services, maintenance, and capital improvements. Additionally, the Community Director serves as the primary liaison between the community and government entities, maintaining open communication channels to foster collaborative relationships. The position demands strong leadership skills to recruit, train, and manage staff effectively, ensuring compliance and exceptional customer service, while also handling budgeting and financial oversight to optimize cash flow and asset value.
Key responsibilities involve conducting market analysis and implementing strategies to maintain high occupancy and competitive positioning. The Community Director must proactively identify revenue enhancement opportunities and execute capital improvement projects within budget guidelines. A significant part of the role includes overseeing maintenance operations to adhere to performance standards and ensuring the community is safe, attractive, and compliant with health and safety regulations. This position also includes responsibility for risk management, emergency preparedness, and upholding community standards as outlined in the resident handbook. Effective communication with residents, management, and military partners is essential to resolve issues promptly and promote a positive community atmosphere.
Given the operational scope and the requirement to drive company vehicles or personal vehicles frequently to conduct business, the Community Director role requires a dependable, detail-oriented individual with robust organizational and interpersonal skills. A commitment to fostering an innovative, engaging environment through strategic planning, coaching, and team leadership is necessary to achieve financial goals and deliver outstanding resident services. The Community Director must have both strong computer skills and hands-on management abilities to oversee day-to-day operations successfully.
The role of Community Director under the guidance of the Director of Operations is a pivotal leadership position responsible for managing the operational and financial performance of a military housing community with fewer than 500 units. This position entails overall accountability to ensure that the community meets company and government standards in all facets, including personnel management, leasing, collections, resident services, maintenance, and capital improvements. Additionally, the Community Director serves as the primary liaison between the community and government entities, maintaining open communication channels to foster collaborative relationships. The position demands strong leadership skills to recruit, train, and manage staff effectively, ensuring compliance and exceptional customer service, while also handling budgeting and financial oversight to optimize cash flow and asset value.
Key responsibilities involve conducting market analysis and implementing strategies to maintain high occupancy and competitive positioning. The Community Director must proactively identify revenue enhancement opportunities and execute capital improvement projects within budget guidelines. A significant part of the role includes overseeing maintenance operations to adhere to performance standards and ensuring the community is safe, attractive, and compliant with health and safety regulations. This position also includes responsibility for risk management, emergency preparedness, and upholding community standards as outlined in the resident handbook. Effective communication with residents, management, and military partners is essential to resolve issues promptly and promote a positive community atmosphere.
Given the operational scope and the requirement to drive company vehicles or personal vehicles frequently to conduct business, the Community Director role requires a dependable, detail-oriented individual with robust organizational and interpersonal skills. A commitment to fostering an innovative, engaging environment through strategic planning, coaching, and team leadership is necessary to achieve financial goals and deliver outstanding resident services. The Community Director must have both strong computer skills and hands-on management abilities to oversee day-to-day operations successfully.
Job Requirements
- Bachelor's degree or equivalent experience
- Five years of property leasing experience
- Two years of management experience
- Strong computer and communication skills
- Valid driver's license
- Ability to work with military and civilian personnel
- Experience with budgeting and financial oversight
- Ability to manage multiple responsibilities
- Must be self-motivated and detail oriented
Job Qualifications
- Bachelor's degree in Business Administration, Marketing, Property Management preferred
- or related discipline preferred
- Five years previous property leasing experience required
- or applicable skills required
- Two years previous experience managing others required
- Previous experience with YARDI preferred
- Minimum three to five years' experience in property management or operations with budget preparation skills required
- Operational management experience preferably in property management required
- Strong computer skills with MS Office Suite
- Strong verbal and written communication skills
- Ability to work effectively with all organizational levels and military community
- Reliable, self-motivated, team player with attention to detail and strong communication
- Professional attitude and appearance with discretion
- Innovative thinker and strategic planner with coaching skills
- Valid state driver's license required
- Accredited Residential Management (ARM) preferred
- Certified Apartment Manager (CAM)-NAAHQ preferred
- Certified Professional of Occupancy (CPO) preferred
Job Duties
- Manages recruitment, hiring, training, coaching, evaluation, and discipline of staff
- Serves as primary liaison with Government and maintains communication with relevant entities
- Manages daily operations of multi-family military housing property including compliance with government transaction documents
- Oversees financial performance within approved budget focusing on maximizing cash flow
- Guides team to achieve income and occupancy goals through sales, customer service and relationship management
- Analyzes operations and implements changes to improve community performance and enhance revenue
- Monitors market forces, conducts monthly market surveys, and develops competitive strategies
- Reports progress of projects and acts as liaison among on-site management, residents, and military partners
- Provides customer service and ensures timely completion of maintenance service requests
- Oversees maintenance operations to comply with company performance standards
- Drives marketing and advertising efforts and implements marketing plans based on local market knowledge
- Conducts physical inspections of property condition and amenity spaces
- Enforces community rules as per community handbook
- Coordinates with maintenance to ensure quality change of occupancy standards
- Maintains management records and generates reports regularly
- Obtains bids and manages capital improvement projects
- Oversees accounts payable, receivable, and general bookkeeping
- Establishes renewal programs
- Manages risk and emergency procedures to ensure safety
- Practices safety techniques per company policies
- Drives company or personal vehicles frequently for business purposes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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