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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $24.00 - $26.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Competitive wages
Monthly leasing bonuses
Medical insurance
Dental Insurance
Vision Insurance
401k Match
Paid sick leave
Paid vacation
Paid holidays
Job Description
American Property Management, founded in Bellevue, Washington in 1987, is a leading property management company specializing in multifamily community management. With over three decades of experience, American Property Management proudly manages more than 5,500 units across various properties. The company leverages cutting-edge technology and artificial intelligence to streamline routine tasks, enabling its teams to focus on high-impact work that enhances resident experience and operational efficiency. Their approach combines human expertise with smart technology to improve decision-making, collaboration, and customer service. This innovative mindset reflects their commitment to delivering excellence to both internal team members and external residents. For more information,... Show More
Job Requirements
- high school diploma or ged
- 2+ years experience in customer service
- ability to work onsite and reliably commute or relocate
- availability to work tuesday to friday 9am to 6pm and saturday 8am to 5pm
- strong communication skills
- proficiency in microsoft office
- fluency in english
- ability to work occasional additional hours
- no current residency at the property
Job Qualifications
- 2+ years experience in customer service
- 1+ years experience in the multifamily or student housing industry within the last 10 years preferred
- knowledge of Federal Fair Housing Laws, Landlord/Tenant Laws and ADA laws preferred
- high school diploma or GED
- exceptional attention to detail and organizational abilities
- proficient in effective communication and teamwork
- positive outlook and collaborative team approach
- strong responsibility and pride in work
- fluent in English with strong reading, speaking, and writing skills
- proficient in Microsoft Office applications including Excel, Word, and Outlook
Job Duties
- Tour units with prospective tenants and highlight the qualities and selling points of the property
- handle customer and tenant relations and ensure all issues are addressed promptly and with a high level of customer service
- maintain knowledge of the current area market
- prepare and maintain reports for managers
- host community events and ensure compliance with quality standards
- assist residents throughout the rental process
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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