Community Concierge

Columbia, SC, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

generous PTO

Employee assistance program

401(k) retirement plan with matching

Roth account option

Employee rent discount

inclusive work environment

Job Description

Core Spaces (Core) is a dynamic real estate company that prides itself on being more than just a property developer; it is a people-centric organization where building lasting relationships is valued as highly as constructing exceptional buildings. Established in 2010, Core Spaces is a vertically integrated real estate investment manager specializing in the acquisition, development, and management of student housing and build-to-rent (BTR) communities across the United States. The company’s portfolio includes over 59,000 student housing beds currently owned or managed, with an additional 50,930 beds in various stages of development. Their BTR division also boasts over 3,000 homes either under development or actively leasing in high-growth metropolitan areas nationwide. Core’s residential communities are distinguished by world-class amenities, innovative design features, and a hospitality-driven approach to service, redefining modern living standards.

Core’s culture is deeply rooted in six core values that guide their daily operations: PUSH (Invent Better Places to Live), GRIT (We Got This), LIFT (Help Each Other Win), SHINE (Bring Your Full Self), UPHOLD (Never Break Trust), and GROW (Always Get Better). This culture fosters collaboration and continuous innovation, ensuring that the resident experience remains at the center of all company efforts.

The Community Concierge position is crucial to the smooth daily operation of Core’s leasing offices, serving as the primary point of contact for prospects and residents alike. The role demands flexibility, excellent interpersonal skills, and a keen attention to detail. As a Community Concierge, you will be responsible for conducting prospect tours, following up with potential residents in a timely manner, managing internal and external marketing efforts, assisting with resident retention strategies, and performing overnight on-call duties to ensure resident satisfaction. The role also involves clerical and administrative tasks, demonstrating the need for adaptability and a high level of professionalism.

This role is ideal for individuals who thrive in dynamic environments and are passionate about creating welcoming and engaging communities. Working a minimum of 15 hours per week with shifts of at least 3 hours on-site, candidates must be prepared to work evenings, weekends, and additional hours during peak turnover periods. Core Spaces offers a competitive pay structure, employee benefits including health and retirement plans, generous paid time off, and a 20 percent employee rent discount, supporting a work environment that values your contributions and professional growth. If you are driven by the desire to make a meaningful impact in the real estate industry through exceptional customer service and community engagement, this role at Core Spaces is an outstanding opportunity.

Job Requirements

Must have a high school diploma or equivalent
Prior experience in customer service or property management preferred
Ability to work a minimum of 15 hours per week with flexible scheduling
Capable of working full shifts of at least 3 hours on-site
Willingness to work evenings, weekends, and overtime as needed
Physical ability to lift and move up to 50 pounds
Manual dexterity to handle various tasks
Effective communication skills
Compliance with Core Spaces policies
Ability to maintain professional integrity and respect towards others

Job Qualifications

High school diploma or comparable degree
Proven ability to lead and contribute effectively within various organizational settings or groups
Ability to write and speak effectively using appropriate conventions
Active listening and providing tactful feedback
Efficient time management through prioritizing and planning
Strong communication and teamwork skills
Proficient in Microsoft Office and Google Suite

Job Duties

Ensure availability to work a minimum of 15 hours each week as determined by the Community Manager
Commit to working full shifts of at least 3 hours on-site
Be flexible to work additional hours including evenings, weekends, and overtime as needed
Assist with move-outs, turns, and move-ins beyond normal part-time hours
Complete all prospect tours of the community
Follow up with assigned prospects in a timely manner
Plan, implement, and perform marketing duties and resident events
Maintain Lifestyle by Core brand standards across the community
Assist in securing partnership opportunities
Curate content for social media and marketing materials
Post to social media as directed by the Community Manager
Create marketing materials using Canva
Perform evening and/or overnight on-call and round duties
Present to student organizations and attend sponsored events
Assist in outbound marketing and leasing activities
Complete special projects as assigned by the Community Manager
Ensure compliance with all Core Spaces Policies and Procedures
Ensure product presentation always meets brand and company standards