Community Concierge

Brio Living Services is a distinguished organization dedicated to enriching the lives of seniors by providing compassionate and comprehensive senior living solutions. Specializing in developing vibrant communities tailored to meet the diverse needs of their residents, Brio Living Services operates a variety of maintenance-free and amenity-rich senior living options. Their continuum of care encompasses independent living, assisted living, skilled nursing, rehabilitation, memory care, and specialized programs designed to promote wellness, engagement, and a high quality of life. With a foundation rooted in faith-based, non-profit values, Brio Living Services fosters an inclusive and nurturing environment where seniors can pursue their passions, foster friendships, and create lasting memories. Known for their commitment to community partnerships and excellence in care, Brio Living Services is recognized as a trusted leader in senior living in the Grand Rapids area and beyond.

The Community Liaison position at Cook Valley Estates, a Brio Living Services community located in Grand Rapids, Michigan, offers a unique opportunity to be the welcoming face and trusted connection for residents and guests. This part-time role, scheduled for 20 hours weekly from Monday through Thursday and every other Friday from 4pm to 9pm, centers on administrative coordination and exceptional customer service. The ideal candidate will play a vital role in supporting daily operations, ensuring smooth communication and engagement within the community. Responsibilities include assisting the Director with administrative procedures and special projects, preparing correspondence and reports, managing mail and communications, supporting marketing activities by coordinating newspaper ads and mailings, and managing room reservations for community spaces.

The Community Liaison is integral to creating a friendly, organized, and responsive atmosphere where residents feel supported and at home. Proficiency in Microsoft Office Suite and office equipment, coupled with strong attention to detail and the ability to work independently, is essential. The role also includes physical requirements such as lifting objects weighing up to 35 pounds. In addition to a supportive work environment, Brio Living Services offers competitive benefits even for part-time employees, including tuition assistance, wellness reimbursements, vision and mental health programs, retirement plans, paid time off, and team member referral bonuses.

This position not only provides meaningful work within a community-focused organization but also a pathway for career growth and personal development. Those who join Brio Living Services become part of a mission-driven team dedicated to making a positive impact on the lives of seniors and contributing to a vibrant aging experience. Brio Living Services also embraces diversity and is committed to equal employment opportunities and reasonable accommodations for candidates with disabilities.