Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $18.76
Benefits
Work Life Balance
Paid Time Off
paid company holidays
401K Program
health care
quarterly bonus plan
Training and Development
Job Description
IWG is a global leader in workspace solutions, operating the world’s largest network of flexible workspaces. With over 3,300 locations across more than 120 countries, IWG offers innovative, flexible, and convenient working environments designed to meet the evolving needs of modern professionals and businesses. Their commitment to creating spaces that empower people to work wherever and however they choose has positioned them at the forefront of the changing landscape of work. The company prioritizes work-life balance, flexibility, and convenience, which are now the minimum standards for employees worldwide. At IWG, employees benefit from a dynamic and inspiring work culture that supports career growth and personal development.
The role of Community Associate at IWG is a unique opportunity based in St. Louis, Missouri, offering a part-time, permanent, on-site position. The Community Associate plays a vital role in fostering a welcoming and supportive environment within the workspace community. This role is centered around delivering excellent customer service by managing the daily administrative and operational needs of the center’s diverse customer base. As a Community Associate, you will be the frontline representative who ensures the smooth running of the center by assisting clients with everything from technical support to event coordination.
A typical day involves a mix of engaging with customers face-to-face, providing assistance with facility services such as WiFi access and mail delivery, managing invoicing processes, and supporting events that foster networking and professional growth within the community. Your ability to multitask, solve problems creatively, and personalize customer experiences is key to your success. This role requires a positive, enthusiastic individual who thrives in a fast-paced environment and enjoys building strong professional relationships.
IWG is committed to offering a positive work-life balance, competitive hourly wages with an hourly rate of $18.76 plus a quarterly bonus plan, and a bright and inspiring workplace. Additional benefits include paid time off, paid company holidays, a 401K program with company matching, and comprehensive health care options. IWG fosters a professional business casual dress environment and supports ongoing training and development to help you advance your career. If you’re passionate about customer service, community engagement, and flexible workspace solutions, the Community Associate position at IWG provides a rewarding and fulfilling career path.
The role of Community Associate at IWG is a unique opportunity based in St. Louis, Missouri, offering a part-time, permanent, on-site position. The Community Associate plays a vital role in fostering a welcoming and supportive environment within the workspace community. This role is centered around delivering excellent customer service by managing the daily administrative and operational needs of the center’s diverse customer base. As a Community Associate, you will be the frontline representative who ensures the smooth running of the center by assisting clients with everything from technical support to event coordination.
A typical day involves a mix of engaging with customers face-to-face, providing assistance with facility services such as WiFi access and mail delivery, managing invoicing processes, and supporting events that foster networking and professional growth within the community. Your ability to multitask, solve problems creatively, and personalize customer experiences is key to your success. This role requires a positive, enthusiastic individual who thrives in a fast-paced environment and enjoys building strong professional relationships.
IWG is committed to offering a positive work-life balance, competitive hourly wages with an hourly rate of $18.76 plus a quarterly bonus plan, and a bright and inspiring workplace. Additional benefits include paid time off, paid company holidays, a 401K program with company matching, and comprehensive health care options. IWG fosters a professional business casual dress environment and supports ongoing training and development to help you advance your career. If you’re passionate about customer service, community engagement, and flexible workspace solutions, the Community Associate position at IWG provides a rewarding and fulfilling career path.
Job Requirements
- Legally eligible to work in the United States
- Minimum age of 18 years
- Customer service experience of at least 1 year
- Proficient in MS Office and basic IT skills
- Excellent communication abilities
- Ability to manage multiple tasks efficiently
- Positive and adaptable to fast-changing environments
Job Qualifications
- Strong communication skills
- Ability to build professional relationships
- Customer service experience of 1+ years
- Problem-solving skills
- Positive and adaptable attitude
- Proficiency in MS Office and basic IT equipment
- Legal eligibility to work in the United States
- Minimum age of 18 years
Job Duties
- Greet and assist customers with various needs including WiFi access, mail handling, and meeting room setup
- Manage center administrative tasks such as invoicing and service ticketing
- Support community events by coordinating logistics and communication
- Maintain a clean and welcoming workspace environment
- Respond promptly to customer inquiries and resolve issues
- Collaborate with the Community Manager to enhance customer experience and center operations
- Monitor center conditions and address customer comfort needs
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
