Community Associate

IWG is a global leader in flexible workspace solutions, operating the world's largest workspace network. With presence in over 120 countries, the company provides businesses and individuals the freedom to work from wherever and however they prefer. Based in Blue Bell, Pennsylvania, IWG offers modern, well-equipped workspaces designed to meet the changing needs of the workforce. As a permanent, full-time, on-site Community Associate, you will be an integral part of this innovative environment, supporting a diverse community of customers from multiple industries. IWG prioritizes great work-life balance and competitive benefits, creating a rewarding work atmosphere with opportunities for career growth.

The Community Associate role at IWG involves creating and maintaining a welcoming community inside the workspace center. You will be responsible for handling administrative and support duties essential to the smooth operation of the center and the satisfaction of its customers. Your role is pivotal in ensuring clients can focus on their business while you manage logistical and service-related aspects. Daily tasks may include answering inquiries, managing customer requests, handling invoicing, coordinating events, and maintaining the workspace's functionality and ambiance. Collaboration with the Community Manager is also a key part of your duties, aiding in community engagement and event organization. This position demands strong communication skills, problem-solving aptitude, and a positive, adaptable attitude. You will engage with customers, troubleshoot issues, and facilitate connections within the professional community, making your role essential in fostering a supportive and productive work environment.