Job Overview
Compensation
Hourly
Range $23.00 - $25.00
Benefits
Paid Time Off
Paid holidays
Paid sick leave
Paid parental leave
Healthcare benefits
401k plan
Life insurance
Job Description
WeWork is a global leader in flexible workspace solutions, operating across more than 37 countries worldwide. Established with the mission to empower businesses of all sizes, WeWork is revolutionizing the future of work by fostering collaborative environments that help members thrive and innovate. The company’s commitment extends beyond just providing office space; it strives to build a vibrant, supportive community where creativity and productivity can flourish. With a growing presence around the world, WeWork offers members not only premium workspaces but also a network of professionals, resources, and events designed to elevate their work experience.
Joining WeWork means becoming part of an energetic and innovative culture that values integrity, accountability, and collaboration. The company is dedicated to creating a diverse and inclusive work environment, welcoming individuals who are passionate about entrepreneurship and community building. As a Community Associate at WeWork, you will play a pivotal role as the primary representative on-site, providing exceptional service and ensuring the smooth operation of the building. This role is vital for maintaining the welcoming atmosphere that WeWork is known for, as you will interact directly with members and guests, support community engagement, and uphold operational standards.
In this position, you will serve as the face of WeWork, greeting members warmly and fostering connections among them through thoughtful interactions and event support. You will manage front desk operations, organize mail and deliveries, and facilitate access to amenities. Additionally, you will assist in coordinating events that engage and connect members, contributing to a sense of shared purpose and collaboration. Your proactive approach to anticipating member needs and your commitment to delivering excellent customer service will enhance the overall community experience.
Moreover, you will collaborate closely with the Community Management team and take direction from Community Leads to help drive community-related initiatives. This role also demands an understanding of WeWork’s core values and mission to support a dynamic workplace where innovative ideas can grow. Depending on your assigned location, your focus may vary from serving a diverse range of small business members to supporting large enterprise clients, each with unique operational demands.
WeWork offers competitive compensation with a base pay ranging between $23.00 and $25.00 hourly, along with eligibility for incentive compensation plans that reward your contributions to the company’s success. Full-time employees benefit from a comprehensive package including paid time off, parental leave, health care, retirement plans, and insurance options. Working at WeWork means being part of a community where your contributions are valued and where you can grow professionally while helping to shape the future of work.
Joining WeWork means becoming part of an energetic and innovative culture that values integrity, accountability, and collaboration. The company is dedicated to creating a diverse and inclusive work environment, welcoming individuals who are passionate about entrepreneurship and community building. As a Community Associate at WeWork, you will play a pivotal role as the primary representative on-site, providing exceptional service and ensuring the smooth operation of the building. This role is vital for maintaining the welcoming atmosphere that WeWork is known for, as you will interact directly with members and guests, support community engagement, and uphold operational standards.
In this position, you will serve as the face of WeWork, greeting members warmly and fostering connections among them through thoughtful interactions and event support. You will manage front desk operations, organize mail and deliveries, and facilitate access to amenities. Additionally, you will assist in coordinating events that engage and connect members, contributing to a sense of shared purpose and collaboration. Your proactive approach to anticipating member needs and your commitment to delivering excellent customer service will enhance the overall community experience.
Moreover, you will collaborate closely with the Community Management team and take direction from Community Leads to help drive community-related initiatives. This role also demands an understanding of WeWork’s core values and mission to support a dynamic workplace where innovative ideas can grow. Depending on your assigned location, your focus may vary from serving a diverse range of small business members to supporting large enterprise clients, each with unique operational demands.
WeWork offers competitive compensation with a base pay ranging between $23.00 and $25.00 hourly, along with eligibility for incentive compensation plans that reward your contributions to the company’s success. Full-time employees benefit from a comprehensive package including paid time off, parental leave, health care, retirement plans, and insurance options. Working at WeWork means being part of a community where your contributions are valued and where you can grow professionally while helping to shape the future of work.
Job Requirements
- College graduate preferred but not required
- Minimum of one year hospitality experience
- Customer service or sales experience is beneficial
- Strong communication skills, both verbal and written
- Excellent interpersonal and multitasking skills
- Demonstrated integrity, dependability, and accountability
- Passion for community building and entrepreneurship
- Basic computer proficiency
Job Qualifications
- College graduate preferred but not required
- One or more years of hospitality experience
- Customer service or sales experience a plus
- Strong verbal and written communication skills
- Outstanding interpersonal and multitasking abilities
- Demonstrated integrity, responsibility, work ethic, and compassion
- Passion for entrepreneurial communities
- Understanding of WeWork’s mission and values
- Proficient in basic computer skills
Job Duties
- Cover the front desk during building business hours and act as an on-site point of contact
- Greet members and guests warmly and manage guest sign-ins according to policy
- Build relationships by learning member and guest names and anticipate their needs
- Maintain updated building-specific forms and keep the front desk organized
- Notify members of deliveries and answer questions regarding building policies and way-finding
- Provide feedback on event programming and help promote events via posters and communication channels
- Support building operations including mail handling, key management, and maintaining emergency equipment readiness
- Facilitate member engagement by connecting members, celebrating milestones, and using the member network effectively
Job Criteria
Experience
No experience required
Job Location
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