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Community Assistant/Office Assistant - Residence Life (Fall)
Job Overview
Employment Type
Internship
Part-time
Hourly
Compensation
Hourly
Exact $9.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Student work experience
Professional development opportunities
Campus community involvement
Skill development in customer service and administration
Networking opportunities
Resume building
Job Description
The University of Oklahoma is a prestigious public research university located in Norman, Oklahoma. Renowned for its commitment to academic excellence and community engagement, the university offers a dynamic and supportive environment for students, faculty, and staff. The Division of Housing and Residence Life plays a pivotal role in enhancing student experiences by providing safe, comfortable, and well-managed living spaces across residence halls and apartments. This ensures a vibrant campus community where students can thrive academically and socially.
The Community Assistants (CAs) and Office Assistants positions are integral to the Residence Life team at the University of Oklahoma. Th... Show More
The Community Assistants (CAs) and Office Assistants positions are integral to the Residence Life team at the University of Oklahoma. Th... Show More
Job Requirements
- Must be currently enrolled in the Fall 2026 term as an undergraduate student in good standing at the University of Oklahoma
- Hiring contingent upon verification of current student status
- Must have basic math skills
- Ability to communicate both orally and in writing
- Familiarity with Microsoft Office
- Ability to maintain confidentiality of student inquiries and information
- Must be able to work varied schedules including evenings and weekends for Community Assistant role
- Valid driver’s license preferred
- Hiring contingent upon a successful background check
Job Qualifications
- Must be currently enrolled in the Fall 2026 term as an undergraduate student in good standing at the University of Oklahoma
- Must have basic math skills
- Ability to communicate both orally and in writing
- Familiarity with Microsoft Office
- Ability to maintain confidentiality of student inquiries and information
- Strong organizational and administrative skills
- Ability to work evenings and weekends (for Community Assistant role)
- Professional and courteous customer service skills
- Valid driver’s license preferred
Job Duties
- Staff the desk and serve as a welcoming presence for residents and visitors
- Provide customer service by answering questions, assisting with concerns, and referring issues appropriately and professionally
- Ensure proper record keeping for the occupancy process (check-ins, check-outs, room changes)
- Respond to and document student lockouts according to community procedures
- Check in and out community resources
- Complete and submit room damage reports as needed
- Answer phone calls and direct inquiries to appropriate staff or departments
- Maintain accurate logs and records related to desk operations and resource use
- Issue spare keys/access cards and maintain accurate key audit logs in accordance with key control procedures
- Monitor the lobby area to ensure a safe and respectful community environment
- Operate standard desk equipment (phones, printers, computers, etc.)
- Complete general administrative duties in support of Housing and Residence Life
- Maintain confidentiality when handling sensitive or personal student information
- Maintain filing systems and records
- Support special projects and perform other duties and assist with special projects as assigned
- Perform administrative responsibilities effectively and efficiently
- Operate standard office equipment (phones, printers, scanners, etc.)
- Answer student/parent questions and handle complaints professionally
- Conduct regular audits of building resources, including key inventory, supply stock, and documentation accuracy
- Issue temporary keys, community access cards, and other resources
- Submit student billing forms for lost keys, damages, and other applicable charges
- Provide tours to prospective residents and families
- Assist with tracking building budgets and submitting receipts or order forms
- Answer phone calls and respond to emails
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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