Community Assistant/Office Assistant - Residence Life (Fall)
Job Overview
Employment Type
Internship
Part-time
Hourly
Compensation
Hourly
Exact $9.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Student work experience
Professional development opportunities
Campus community involvement
Skill development in customer service and administration
Networking opportunities
Resume building
Job Description
The University of Oklahoma is a prestigious public research university located in Norman, Oklahoma. Renowned for its commitment to academic excellence and community engagement, the university offers a dynamic and supportive environment for students, faculty, and staff. The Division of Housing and Residence Life plays a pivotal role in enhancing student experiences by providing safe, comfortable, and well-managed living spaces across residence halls and apartments. This ensures a vibrant campus community where students can thrive academically and socially.
The Community Assistants (CAs) and Office Assistants positions are integral to the Residence Life team at the University of Oklahoma. These roles are designed specifically for students who are looking to contribute positively to the campus living environment while gaining valuable work experience. Both positions offer hourly student employment, with pay targeted at $9.00 per hour based on experience. The Community Assistant role primarily involves supporting the front desk operations in residence hall lobbies and apartment clubhouses, serving as a welcoming presence for residents and visitors, and helping to maintain a safe and well-organized community space. This position typically requires availability for evening and weekend shifts, with work hours ranging from 10 to 20 hours per week.
Office Assistants, on the other hand, provide critical administrative support to Residence Life staff. This includes managing office operations, assisting with day-to-day tasks, and ensuring that all administrative duties are handled professionally. Office Assistants generally work Monday through Friday during business hours (8:00 AM to 5:00 PM), committing approximately 20 hours per week. Both roles report directly to the Residence Life Operations Coordinator and the designated Residence Life Team within the assigned residence halls or apartment communities.
Working as a Community Assistant or Office Assistant not only provides students with practical experience in customer service, communication, and administrative skills but also fosters a sense of responsibility and community involvement. Candidates must be enrolled undergraduate students in good standing for the Fall 2026 term at the University of Oklahoma, and employment is contingent on verification of active student status and a successful background check. These positions require individuals who possess strong communication skills, basic math abilities, familiarity with Microsoft Office, and a commitment to maintaining confidentiality and professionalism.
In these roles, students will engage in diverse tasks ranging from staffing front desks and answering inquiries to managing records, conducting audits, supporting special projects, and facilitating smooth community operations. These opportunities offer flexible scheduling around academic commitments and a chance to develop valuable skills that are transferable to future professional pursuits. While these positions are not benefits eligible, they offer meaningful employment and the chance to be an essential part of the university’s residential life experience.
The Community Assistants (CAs) and Office Assistants positions are integral to the Residence Life team at the University of Oklahoma. These roles are designed specifically for students who are looking to contribute positively to the campus living environment while gaining valuable work experience. Both positions offer hourly student employment, with pay targeted at $9.00 per hour based on experience. The Community Assistant role primarily involves supporting the front desk operations in residence hall lobbies and apartment clubhouses, serving as a welcoming presence for residents and visitors, and helping to maintain a safe and well-organized community space. This position typically requires availability for evening and weekend shifts, with work hours ranging from 10 to 20 hours per week.
Office Assistants, on the other hand, provide critical administrative support to Residence Life staff. This includes managing office operations, assisting with day-to-day tasks, and ensuring that all administrative duties are handled professionally. Office Assistants generally work Monday through Friday during business hours (8:00 AM to 5:00 PM), committing approximately 20 hours per week. Both roles report directly to the Residence Life Operations Coordinator and the designated Residence Life Team within the assigned residence halls or apartment communities.
Working as a Community Assistant or Office Assistant not only provides students with practical experience in customer service, communication, and administrative skills but also fosters a sense of responsibility and community involvement. Candidates must be enrolled undergraduate students in good standing for the Fall 2026 term at the University of Oklahoma, and employment is contingent on verification of active student status and a successful background check. These positions require individuals who possess strong communication skills, basic math abilities, familiarity with Microsoft Office, and a commitment to maintaining confidentiality and professionalism.
In these roles, students will engage in diverse tasks ranging from staffing front desks and answering inquiries to managing records, conducting audits, supporting special projects, and facilitating smooth community operations. These opportunities offer flexible scheduling around academic commitments and a chance to develop valuable skills that are transferable to future professional pursuits. While these positions are not benefits eligible, they offer meaningful employment and the chance to be an essential part of the university’s residential life experience.
Job Requirements
- Must be currently enrolled in the Fall 2026 term as an undergraduate student in good standing at the University of Oklahoma
- Hiring contingent upon verification of current student status
- Must have basic math skills
- Ability to communicate both orally and in writing
- Familiarity with Microsoft Office
- Ability to maintain confidentiality of student inquiries and information
- Must be able to work varied schedules including evenings and weekends for Community Assistant role
- Valid driver’s license preferred
- Hiring contingent upon a successful background check
Job Qualifications
- Must be currently enrolled in the Fall 2026 term as an undergraduate student in good standing at the University of Oklahoma
- Must have basic math skills
- Ability to communicate both orally and in writing
- Familiarity with Microsoft Office
- Ability to maintain confidentiality of student inquiries and information
- Strong organizational and administrative skills
- Ability to work evenings and weekends (for Community Assistant role)
- Professional and courteous customer service skills
- Valid driver’s license preferred
Job Duties
- Staff the desk and serve as a welcoming presence for residents and visitors
- Provide customer service by answering questions, assisting with concerns, and referring issues appropriately and professionally
- Ensure proper record keeping for the occupancy process (check-ins, check-outs, room changes)
- Respond to and document student lockouts according to community procedures
- Check in and out community resources
- Complete and submit room damage reports as needed
- Answer phone calls and direct inquiries to appropriate staff or departments
- Maintain accurate logs and records related to desk operations and resource use
- Issue spare keys/access cards and maintain accurate key audit logs in accordance with key control procedures
- Monitor the lobby area to ensure a safe and respectful community environment
- Operate standard desk equipment (phones, printers, computers, etc.)
- Complete general administrative duties in support of Housing and Residence Life
- Maintain confidentiality when handling sensitive or personal student information
- Maintain filing systems and records
- Support special projects and perform other duties and assist with special projects as assigned
- Perform administrative responsibilities effectively and efficiently
- Operate standard office equipment (phones, printers, scanners, etc.)
- Answer student/parent questions and handle complaints professionally
- Conduct regular audits of building resources, including key inventory, supply stock, and documentation accuracy
- Issue temporary keys, community access cards, and other resources
- Submit student billing forms for lost keys, damages, and other applicable charges
- Provide tours to prospective residents and families
- Assist with tracking building budgets and submitting receipts or order forms
- Answer phone calls and respond to emails
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
