Community Assistant - Union on Alley

Fort Collins, CO, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Compensation

Hourly

Range $15.00 - $16.00

Work Schedule

Flexible

On-call

Weekend Shifts

Benefits

401(k) with Company Match

Employee assistance program

Paid sick time

Job Description

Greystar is a leading, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services focusing on institutional-quality rental housing. Established in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States. Managing and operating over $300 billion of real estate across more than 265 markets worldwide, the company has offices spanning North America, Europe, South America, and the Asia-Pacific region. With nearly $79 billion in assets under management, including both development and regulatory assets, Greystar is committed to providing world-class service in the rental residential real estate business.

This Part-time Leasing Consultant role at Greystar involves supporting a team of property management professionals to achieve occupancy and resident retention goals. The position requires performing a variety of administrative and leasing-related tasks at the community level. The Leasing Consultant handles essential duties such as managing resident paperwork, facilitating leasing processes, conducting virtual and in-person tours, and assisting with marketing and outreach efforts to promote the community. Additionally, this role requires working flexible hours, including evenings, weekends, holidays, and being on-call for after-hours resident emergencies. The physical demands of the role include the ability to stand, walk, bend, climb ladders, and lift up to 25 pounds independently, ensuring readiness to handle on-site tasks and engagements in various weather conditions. The hourly pay ranges from $15.00 to $16.00 and may include eligibility for bonus programs based on individual and company performance. Part-time team members at Greystar also benefit from programs such as a 401(k) with company match, an employee assistance program, and paid sick time. This position provides a unique opportunity to be part of a global leader in residential real estate while delivering high-quality service to residents and contributing to the success of a vibrant community.

Job Requirements

High school diploma or equivalent
Prior experience in property management, leasing, or customer service
Strong written and verbal communication skills
Ability to stand, walk, bend, stoop, climb ladders, reach, carry objects and crawl in confined areas
Ability to work flexible schedules including evenings, weekends and holidays
Ability to lift and/or maneuver weights of up to 25 pounds independently and 50 pounds with assistance
Ability to respond to after-hours resident emergencies and participate in on-call rotations
Ability to perform multiple administrative and leasing-related tasks simultaneously
Basic computer literacy
Reliable transportation for possible travel to other properties or meetings
Ability to work under pressure and meet occupancy and retention goals.

Job Qualifications

High school diploma or equivalent
Experience in leasing, property management, or customer service preferred
Strong communication and interpersonal skills
Ability to perform administrative tasks efficiently
Ability to work flexible hours including evenings, weekends, and holidays
Ability to handle multiple tasks and work in a fast-paced environment
Basic computer skills including familiarity with leasing software or property management systems is a plus
Ability to respond promptly and professionally to resident inquiries and emergencies.

Job Duties

Performs administrative tasks for the leasing office including but not limited to copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials
Assists with sales and leasing activities to achieve the property's revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments
Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files
Assists with move in and move out process for residents
commits to working move-in and move-outs with the understanding that these events, along with turn, are mandatory work dates
Answers incoming calls and sets appointments for prospects to tour the property
Performs on-campus marketing outreach to generate community awareness and qualified traffic
Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals
Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices
Acts as an after-hours liaison between residents and property management
responds to after-hours emergencies within a required period of time
responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).