Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
401(k) with Company Match
Employee assistance program
Paid sick time
Job Description
Greystar is a premier, fully integrated global real estate platform specializing in property management, investment management, development, and construction services across institutional-quality rental housing. With its headquarters located in Charleston, South Carolina, Greystar stands as the largest operator of apartments in the United States, managing over one million units and beds globally. The company effectively operates in more than 260 markets worldwide, with offices spread across North America, Europe, South America, and the Asia-Pacific region. Managing assets valued at over $350 billion, Greystar demonstrates unparalleled expertise in its field, including $79 billion in assets under management segmented into $34 billion in development assets and $36.5 billion in regulatory assets.
Founded in 1993 by Bob Faith, Greystar has committed itself to providing world-class service in the rental residential real estate business and continues to set industry standards through innovation, professionalism, and dedication. The company values a culture of integrity and respect, fostering an environment where employees can thrive and advance their careers in a dynamic, inclusive workplace.
The Community Assistant - SL position at Greystar is a part-time role based in Syracuse, New York, offering an hourly wage ranging from $16.00 to $17.00. This role is integral to supporting the property management team at the community level, focusing on achieving occupancy and retention goals for the residential community. The person in this position will perform a variety of administrative, leasing, marketing, and customer service functions within the property’s leasing office.
Responsibilities in this role include handling administrative tasks such as copying, filing resident files, preparing notices, organizing rent payments, and managing resident communication. The Assistant supports sales and leasing efforts by conducting virtual and on-site tours, responding to inquiries, and helping with lease preparation and processing. Additionally, the role involves assisting with move-ins and move-outs, which are mandatory work dates that require flexibility.
Community engagement is a significant aspect of this role. The Assistant is expected to participate in on-campus marketing outreach to generate community awareness and participate in resident functions such as parties and other social events aimed at enhancing resident satisfaction. The role also demands acting as an after-hours liaison for resident emergencies, requiring at least one on-call shift per week. Physical requirements include the ability to work indoors and outdoors under varying weather conditions and to handle moderate physical tasks such as carrying weights up to 25 pounds independently.
Greystar values its part-time team members by providing benefits such as 401(k) plans with company match, employee assistance programs, and paid sick time. The company has a strong commitment to diversity, equity, and inclusion, ensuring no discrimination based on protected characteristics. Greystar also emphasizes safety and ethical hiring practices, advising candidates to be wary of fraudulent communications during the hiring process.
This role offers an exceptional opportunity for individuals seeking a part-time position in the real estate sector with room for personal and professional growth at a reputable and globally recognized firm. The Community Assistant plays a vital role in ensuring a positive living experience for residents and supports the broader goals of the property management team in maintaining high occupancy and resident retention metrics.
Founded in 1993 by Bob Faith, Greystar has committed itself to providing world-class service in the rental residential real estate business and continues to set industry standards through innovation, professionalism, and dedication. The company values a culture of integrity and respect, fostering an environment where employees can thrive and advance their careers in a dynamic, inclusive workplace.
The Community Assistant - SL position at Greystar is a part-time role based in Syracuse, New York, offering an hourly wage ranging from $16.00 to $17.00. This role is integral to supporting the property management team at the community level, focusing on achieving occupancy and retention goals for the residential community. The person in this position will perform a variety of administrative, leasing, marketing, and customer service functions within the property’s leasing office.
Responsibilities in this role include handling administrative tasks such as copying, filing resident files, preparing notices, organizing rent payments, and managing resident communication. The Assistant supports sales and leasing efforts by conducting virtual and on-site tours, responding to inquiries, and helping with lease preparation and processing. Additionally, the role involves assisting with move-ins and move-outs, which are mandatory work dates that require flexibility.
Community engagement is a significant aspect of this role. The Assistant is expected to participate in on-campus marketing outreach to generate community awareness and participate in resident functions such as parties and other social events aimed at enhancing resident satisfaction. The role also demands acting as an after-hours liaison for resident emergencies, requiring at least one on-call shift per week. Physical requirements include the ability to work indoors and outdoors under varying weather conditions and to handle moderate physical tasks such as carrying weights up to 25 pounds independently.
Greystar values its part-time team members by providing benefits such as 401(k) plans with company match, employee assistance programs, and paid sick time. The company has a strong commitment to diversity, equity, and inclusion, ensuring no discrimination based on protected characteristics. Greystar also emphasizes safety and ethical hiring practices, advising candidates to be wary of fraudulent communications during the hiring process.
This role offers an exceptional opportunity for individuals seeking a part-time position in the real estate sector with room for personal and professional growth at a reputable and globally recognized firm. The Community Assistant plays a vital role in ensuring a positive living experience for residents and supports the broader goals of the property management team in maintaining high occupancy and resident retention metrics.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or property management preferred
- Ability to work flexible hours including evenings, weekends and holidays
- Ability to perform physical tasks such as standing, walking, bending, stooping, carrying weights up to 25 pounds
- Willingness to work outdoors in various weather conditions
- Ability to respond to after-hours emergencies and provide on-call support
- Basic computer skills for administrative tasks
- Strong organizational and multitasking abilities
Job Qualifications
- High school diploma or equivalent
- Prior experience in property management or customer service preferred
- Strong communication and interpersonal skills
- Ability to conduct property tours and present leasing information
- Proficient in Microsoft Office and basic administrative tools
- Ability to handle multiple tasks and prioritize effectively
- Comfortable working independently and as part of a team
- Ability to work a flexible schedule including evenings, weekends, and holidays
Job Duties
- Perform administrative tasks for leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments
- Assist with sales and leasing activities to achieve property revenue and occupancy goals by conducting virtual tours, responding to inquiries, greeting and qualifying prospects, conducting property tours and showing apartments
- Assist with lease preparation by generating required lease paperwork and organizing resident lease files
- Assist with move in and move out processes, committing to mandatory work dates for these events
- Answer incoming calls and set appointments for prospect tours
- Perform on-campus marketing outreach to generate community awareness and qualified traffic
- Assist with coordinating resident functions including parties, birthday cards, unit visits and other programs to achieve resident satisfaction
- Schedule and conduct resident visits and distribute notices such as flyers, newsletters, surveys and late notices
- Act as after-hours liaison for residents responding to emergencies with at least one on-call shift per week
- Respond quickly and courteously to resident concerns, taking prompt action to solve problems or convey requests to appropriate personnel
Job Criteria
Experience
No experience required
Job Location
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