COMMUNICATIONS MANAGER

Graton Resort & Casino is a premier hospitality and entertainment destination located in Rohnert Park, California. Known for its luxurious amenities, vibrant gaming options, and exceptional service, Graton Resort & Casino has established itself as a leader in the hospitality and gaming industry. The property prides itself on its commitment to delivering extraordinary experiences to its guests while maintaining a strong focus on its team members' well-being and professional growth. As part of this commitment, the resort fosters a culture of collaboration, respect, and continuous improvement, which is reflected in every aspect of its operations. The Communications Manager plays a crucial role in upholding these values by ensuring effective and engaging communication with all team members across the property. This full-time position is vital to the internal communication strategy, helping to reinforce the Graton Resort & Casino culture and keep the team informed, motivated, and connected.

The role of Communications Manager at Graton Resort & Casino involves developing, executing, and assessing internal communication initiatives tailored specifically for team members. The manager will strategize and plan communications for various company programs, ensuring that all messaging aligns with the resort's values and standards. Working closely with the Marketing department and other internal partners, the Communications Manager will create compelling content that promotes team member engagement, recognition programs, training initiatives, benefits, wellness activities, and business updates. This position requires someone who can balance creativity with strategic oversight, maintaining the highest level of professionalism and relevance in all communications.

The Communications Manager also oversees multiple communication channels such as back-of-house televisions, HRIS platforms (like ADP), weekly team emails, and social media platforms including LinkedIn, Indeed, and Glassdoor. This multi-channel approach ensures that all team members receive timely and pertinent information regardless of their department or role. One of the key responsibilities includes managing content related to outreach and donation programs, volunteerism, and event marketing. Additionally, the Communications Manager is tasked with producing content for benefits-related webinars and seminars, further supporting team members' understanding of available programs and resources.

Maintaining strong partnerships with various departments including Marketing, Benefits, Community Relations, and PR is fundamental to this role. Through collaborative efforts, the Communications Manager contributes to initiatives like the Best Places to Work surveys, award nominations, and community recognition programs, enhancing both internal morale and the resort's external reputation. The manager is also expected to consistently audit and improve current communication campaigns to ensure they meet the business's evolving needs and effectively reach and engage the team.

This role is dynamic and requires flexibility, initiative, and a proactive mindset to handle a wide array of communications responsibilities. The Communications Manager at Graton Resort & Casino not only delivers vital information but also helps shape the workplace culture by promoting values of respect, inclusion, and teamwork. They are pivotal in keeping the team aligned with the property’s goals and in fostering an environment where every team member feels valued and informed. By effectively communicating changes, opportunities, and successes, the Communications Manager enhances the overall experience of working at Graton Resort & Casino, contributing to the property’s reputation as a top employer and destination within the hospitality industry.