Commonwealth Cocktail Server - MGM Springfield

MGM Resorts International is a renowned global hospitality and entertainment company headquartered in Springfield, Massachusetts. Known for its world-class resorts, casinos, and entertainment venues, MGM Resorts offers guests unique experiences characterized by luxury, excitement, and diverse cultural events. The company prides itself on its dedication to superior service, innovation, and creating memorable moments for visitors to its numerous properties. MGM Resorts is a leader in the hospitality industry, with an emphasis on cultivating a dynamic work environment designed to reflect its vibrant and guest-centric brand. With a global footprint and a commitment to excellence, MGM Resorts International continues to be recognized as a premier place to work and play.

We are currently seeking to expand our vibrant team with the addition of a Commonwealth Cocktail Server at our Springfield location. This role is pivotal in delivering exceptional guest service as a critical member of our food and beverage team. The Commonwealth Cocktail Server will be responsible for providing attentive and personalized service to our guests, ensuring that every visit is elevated to a memorable experience filled with warmth and hospitality. As the face of MGM Resorts' cocktail service, the server will engage with guests to understand their preferences, expertly recommend and prepare cocktails, and maintain an inviting atmosphere that encourages repeat visits.

The starting pay rate for this position is $9.50 per hour, plus tips, which can potentially add up to approximately $1,900 annually depending on guest gratuities. Alongside competitive pay, the role offers valuable opportunities for professional growth within one of the hospitality industry's leading companies. The position requires a motivated individual who thrives in a fast-paced environment and embraces teamwork and guest satisfaction. The Commonwealth Cocktail Server will perform various duties including taking orders, serving beverages, maintaining knowledge of menu items and hotel amenities, executing opening and closing procedures, and addressing guest concerns promptly and professionally.

This is a swing shift role with work hours typically starting between 5 pm and 7 pm, suitable for candidates looking to work in an evening schedule. MGM Resorts in Springfield provides an energizing workplace filled with excitement and diversity, appealing to hospitality professionals who possess enthusiasm and a passion for service. The server will be part of a team that delivers show-stopping service, ensuring that every guest feels valued and receives outstanding attention. At MGM Resorts, employees are considered part of the show, and every role contributes to the guest’s unforgettable experience. This is more than just a job; it is an opportunity to build a rewarding career in a stimulating environment that celebrates talent and dedication.