Commercial Service Technician- Lancaster, CA

Pilot Company is a prominent and industry-leading network of travel centers with a workforce of more than 30,000 team members operating across over 750 retail and fueling locations in 44 U.S. states and six Canadian provinces. Established in 1958 by Jim A. Haslam II and currently headed by CEO Adam Wright, Pilot is deeply rooted in founding values emphasizing a people-first culture and a strong commitment to community service. As a leader in energy and logistics, Pilot Company supports a broad range of business portfolios, including supply chain and retail operations, logistics and transportation, technology and digital innovations, construction, maintenance, human resources, finance, and sales and marketing. Their energy division is a major supplier of fuel, operating one of the largest tanker fleets serving critical oil operations in some of the nation's busiest basins. Pilot Company prides itself on dedication to keeping North America moving by fueling people and facilitating the transportation industry, while upholding inclusivity and equal opportunity for all applicants and encouraging military applicants to apply.

This specific opportunity within Pilot Company is an exciting and rewarding role tailored for technical professionals passionate about hands-on maintenance and repair work. The position offers an annual company performance-based bonus, no on-call requirements, and weekends off, ensuring a healthy work-life balance. Technicians working in this role are dispatched from home, logging 45-50+ hours per week, and compensated based on port-to-port pay. The company provides a service vehicle fully equipped with tools, equipment, a cell phone, and an iPad, with personal tools also allowed, further empowering employees to perform effectively. This role is critical in ensuring smooth operation and maintenance across approximately 15 store locations within the Lancaster, CA region.

The primary focus of this role is to perform installations, preventive maintenance, and repairs on a wide range of systems including facility HVAC/R systems, food service equipment, plumbing, fuel dispensers, and electrical infrastructure within various food and retail establishments. Responsibilities include responding efficiently to service requests, troubleshooting, diagnosing, and repairing equipment to meet warranty and industry standards while maintaining clear communication with supervisors and store management. Maintaining adequate stock levels, keeping the service vehicle and equipment in excellent condition, and adhering strictly to safety and regulatory compliance standards, including OSHA and company policies, are essential. Technicians are expected to model company values in all interactions, providing exceptional experiences for both guests and team members. This role requires strong analytical skills, attention to detail, and the ability to work independently with minimal supervision.

This position offers a fulfilling career path for experienced commercial HVAC/R and food service equipment technicians who are motivated to join a well-established company with robust employee benefits and a commitment to workforce development, safety, and operational excellence. The comprehensive benefits package includes weekly pay, medical, dental, vision, life insurance, 401(k) with company match, tuition support, adoption assistance, paid time off, fuel discounts, uniforms provided including boots, jackets, shirts, pants with reimbursements, and all necessary personal protective equipment (PPE). Pilot Company fosters a supportive work environment ensuring that every team member has the resources needed to succeed and contribute meaningfully to company goals.