
Job Overview
Compensation
Salary
Range $75,000.00 - $82,000.00
Benefits
Medical
RX
Dental
disability
Life insurance
flexible spending accounts
Retirement Savings Plans
Education Assistance
bonus plan
Parental leave
hybrid work schedule
Job Description
Hydro Aluminium Metal is a globally renowned supplier in the aluminium industry, specializing in extrusion ingots, sheet ingots, foundry alloys, wire rods, and high-purity aluminium products. Established in 1905, Hydro has successfully built a robust international presence with around 32,000 employees spanning approximately 40 countries, including production facilities across Europe, Canada, Australia, Brazil, and Qatar. A leading figure in sustainable aluminium production, Hydro emphasizes the use of renewable energy, with two-thirds of its primary aluminium production based on green energy sources. The company maintains a strong commitment to environmental stewardship by operating recycling facilities throughout Europe and the United States, playing a vital role in the circular economy.
Hydro is not only a pioneer in aluminium production but also an innovator leveraging technology and global collaboration to develop sustainable materials for future industries. Under the leadership of President and CEO Eivind Kallevik, Hydro fosters a culture of care, courage, and collaboration, cultivating an inclusive workplace that values diversity as a competitive advantage. The organization encourages career growth, recognizing the unique journeys of its employees, and supports their development through education assistance and ongoing learning opportunities.
The role of Commercial Operations Specialist based in Rosemont, IL, is a permanent position offering a competitive salary range between $75,000 and $82,000. This role is central to maintaining Hydro’s customer relationships and streamlining the commercial operations that support the company’s sales and production efforts. Acting as the primary liaison between Hydro and its customers, the Specialist is responsible for managing customer contracts, overseeing order fulfillment, and ensuring adherence to company procedures. This involves precise administration of sale and purchase orders, pricing, invoicing, and scrap bank management.
Additionally, the Commercial Operations Specialist collaborates closely with internal stakeholders including Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction and foster long-term, mutually beneficial relationships. The role demands meticulous data entry to maintain high data integrity, active engagement in market analysis to support budget planning, and ownership of metal hedging on behalf of customer accounts. A critical part of this position is the continuous improvement of operational processes, focusing on simplification and automation to enhance efficiency.
Hydro offers its employees a comprehensive benefits package that includes medical, prescription, dental, disability, and life insurance, flexible spending accounts, retirement savings plans with company match/contributions, education assistance, bonus plan eligibility, parental leave, and a hybrid work schedule. This benefits package underscores Hydro’s commitment to the well-being and professional growth of its workforce.
The company's dedication to equal employment opportunities fosters a workplace where all employees can contribute and succeed regardless of race, sex, sexual orientation, gender identity, religion, national origin, age, disability status, veteran status, or other legally protected categories. Hydro’s inclusive and supportive environment is part of its strategic approach to driving innovation and excellence in the aluminium sector. Through this role, individuals have the opportunity to impact the sustainable production of aluminium and contribute meaningfully to shaping a greener future in a global industry leader.
Hydro is not only a pioneer in aluminium production but also an innovator leveraging technology and global collaboration to develop sustainable materials for future industries. Under the leadership of President and CEO Eivind Kallevik, Hydro fosters a culture of care, courage, and collaboration, cultivating an inclusive workplace that values diversity as a competitive advantage. The organization encourages career growth, recognizing the unique journeys of its employees, and supports their development through education assistance and ongoing learning opportunities.
The role of Commercial Operations Specialist based in Rosemont, IL, is a permanent position offering a competitive salary range between $75,000 and $82,000. This role is central to maintaining Hydro’s customer relationships and streamlining the commercial operations that support the company’s sales and production efforts. Acting as the primary liaison between Hydro and its customers, the Specialist is responsible for managing customer contracts, overseeing order fulfillment, and ensuring adherence to company procedures. This involves precise administration of sale and purchase orders, pricing, invoicing, and scrap bank management.
Additionally, the Commercial Operations Specialist collaborates closely with internal stakeholders including Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction and foster long-term, mutually beneficial relationships. The role demands meticulous data entry to maintain high data integrity, active engagement in market analysis to support budget planning, and ownership of metal hedging on behalf of customer accounts. A critical part of this position is the continuous improvement of operational processes, focusing on simplification and automation to enhance efficiency.
Hydro offers its employees a comprehensive benefits package that includes medical, prescription, dental, disability, and life insurance, flexible spending accounts, retirement savings plans with company match/contributions, education assistance, bonus plan eligibility, parental leave, and a hybrid work schedule. This benefits package underscores Hydro’s commitment to the well-being and professional growth of its workforce.
The company's dedication to equal employment opportunities fosters a workplace where all employees can contribute and succeed regardless of race, sex, sexual orientation, gender identity, religion, national origin, age, disability status, veteran status, or other legally protected categories. Hydro’s inclusive and supportive environment is part of its strategic approach to driving innovation and excellence in the aluminium sector. Through this role, individuals have the opportunity to impact the sustainable production of aluminium and contribute meaningfully to shaping a greener future in a global industry leader.
Job Requirements
- Bachelor's degree from a four-year college or university
- More than 3 years related experience and/or training or equivalent combination of education and experience
- Demonstrate self-motivation and independence
- Robust analytical and problem-solving capabilities
- Proactively address issues in a systematic manner
- Excellent team and interpersonal skills
- Strong communication skills, both written and oral
- High level of organizational and change management proficiency
- Focus on customer and supplier relationship
- Proficiency in Microsoft Office
Job Qualifications
- Bachelor's degree from a four-year college or university or more than 3 years related experience and/or training or equivalent combination of education and experience
- Demonstrate self-motivation and independence, coupled with robust analytical and problem-solving capabilities
- Proactively address issues in a systematic manner
- Exhibit excellent team and interpersonal skills, fostering effective collaboration with both internal and external stakeholders
- Possess strong communication skills, both written and oral
- Exhibit a high level of organizational and change management proficiency
- Maintain a keen focus on customer and supplier relationship
- Proficiency in Microsoft Office
- Industry specific business experience is advantageous
- Knowledge of SAP, SAP Analytics and Power BI beneficial but not mandatory
Job Duties
- Manage daily customer relations responsibilities by overseeing customer order fulfillment in alignment with Hydro standard procedures including contract management, sale/purchase order administration, scrap bank management, pricing, and invoicing
- Collect market and customer information and assist the sales team during the budget process and take charge of preparing the yearly customer supply contracts
- Ensure strict adherence to contractual provisions, facilitating timely call-offs of shipment quantities and pricing formulas while promptly addressing customer inquiries
- Collaborate with production facilities, Metal Management, and Logistics to ensure accurate and timely completion of customer orders and inventory management by ensuring optimal turnover and metal flow
- Monitor and report on claims, complaints, and customer concessions
- Work closely with Credit Management on customer payments, including monitoring credit limits during volume changes
- Take ownership of hedging metal on behalf of assigned customer accounts
- Ensure focus on continuous improvement to simplify and automate processes
- Perform ad-hoc tasks and other duties as assigned
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

